Senior Client Manager – Voluntary Benefits

Marsh McLennan

. Maintain and expand a large to mid-sized book of business containing larger or nuanced accounts across industries or specialties .

Posted 10/16/2026full-timeUnited StatesSenior💰 $119,000 - $237,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Voluntary Benefits, Client Management, and Sales for Large Clients, with a strong focus on developing retention strategies and maintaining positive client relationships. Proven ability to navigate complex client needs and deliver tailored solutions while managing multiple priorities in a fast-paced environment.

Highest-signal resume keywords

Voluntary Benefits Product KnowledgeClient Management ExperienceStrong Financial AcumenCurrent Life/Health LicenseC-Suite Executive Engagement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Client AnalysisSales Strategy DevelopmentRetention Strategy DevelopmentMarket Trend AnalysisCustomized Solution Recommendations

Soft Skills

CollaborationRelationship BuildingProblem SolvingTime Management

Tools & Technologies

AI ToolsTechnology-Enabled Tools

Certifications & Qualifications

Bachelor's DegreeLife/Health License

Industry Keywords

Voluntary BenefitsSupplemental HealthID Theft ProtectionLegal InsuranceAuto/Home InsuranceDiscount ProgramsPurchasing ProgramsPet InsuranceLife InsuranceLong-Term Care

About the role

Key responsibilities & impact

Maintain and expand a large to mid-sized book of business containing larger or nuanced accounts across industries or specialties
Contribute to sales work for complex, high-priority accounts owned by senior colleagues
Develop sales and retention strategies for client accounts using client needs, market trends, and product and service knowledge
Conduct client analyses and create customized product and solution recommendations
Address escalated issues promptly and maintain positive client relationships
Deliver on promised timelines and deliverables
Engage and nurture relationships and professional networks within client organizations
Attend and participate in industry events and conferences
Build a strong professional network and represent Marsh
Use AI and technology-enabled tools

Requirements

What you’ll need

Bachelor’s Degree required
Voluntary Benefits subject matter experience required
Strong voluntary benefits product, process and market knowledge, including supplemental health, ID Theft Protection, Legal, Auto/Home, Discount, Purchasing Programs, Pet Insurance, and Life with LTC
5+ years’ experience as a Consultant with background in Client Management (Large Clients) or Sales (Large Clients)
Strong financial and business acumen
Ability to work in a fast-paced environment and manage multiple and conflicting priorities to meet or exceed deadlines
Current Life/Health License or ability to obtain within 6 months of hire
Strong collaboration and team-focused skills
Demonstrated success working with C-Suite Executives
Demonstrated success in expanding and retaining client relationships
Ability to support Large Market Clients