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Senior Client Manager – Voluntary Benefits
Marsh McLennan. Maintain and expand a large to mid-sized book of business containing larger or nuanced accounts .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing large client accounts and developing tailored sales and retention strategies. Possesses strong knowledge of voluntary benefits products and the ability to engage effectively with C-Suite executives.
Highest-signal resume keywords
Voluntary Benefits KnowledgeClient Management ExperienceFinancial AcumenLife/Health LicenseC-Suite Engagement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Strategy DevelopmentClient AnalysisProduct RecommendationMarket Trend AnalysisRetention Strategy
Soft Skills
CollaborationRelationship BuildingProblem SolvingTime Management
Tools & Technologies
AI ToolsTechnology-Enabled Tools
Certifications & Qualifications
Bachelor's DegreeLife/Health License
Industry Keywords
Voluntary BenefitsSupplemental HealthID Theft ProtectionLegal InsuranceAuto/Home InsuranceDiscount ProgramsPurchasing ProgramsPet InsuranceLife InsuranceLong-Term Care
About the role
Key responsibilities & impact- Maintain and expand a large to mid-sized book of business containing larger or nuanced accounts
- Contribute to sales work for complex, high-priority accounts owned by senior colleagues
- Develop sales and retention strategies for client accounts
- Leverage understanding of client needs, market trends, and product and service offerings
- Conduct client analyses and create customized product and solution recommendations
- Address escalated issues in a timely and effective manner
- Ensure client relationships remain positive and deliverables meet promised timelines
- Engage and nurture relationships and professional networks within client organizations
- Attend and participate in industry events and conferences
- Represent the company and maintain proximity to the relevant market
- Use AI and technology-enabled tools
Requirements
What you’ll need- Bachelor’s Degree required
- Voluntary Benefits subject matter experience required
- Strong voluntary benefits product, process and market knowledge, including supplemental health, ID Theft Protection, Legal, Auto/Home, Discount, Purchasing Programs, Pet Insurance, and Life with LTC
- 5+ years’ experience as a Consultant with background in Client Management (Large Clients) or Sales (Large Clients)
- Strong financial and business acumen
- Ability to work in a fast-paced environment and manage multiple conflicting priorities to meet or exceed deadlines
- Current Life/Health License or ability to obtain within 6 months of hire
- Strong collaboration and team-focused skills
- Demonstrated success working with C-Suite Executives
- Demonstrated success in expanding and retaining client relationships
- Ability to support Large Market Clients