Senior Client Service Representative – Business Insurance

Marsh McLennan

. Provide exceptional client service .

Posted 11/5/2026full-timeUnited StatesSenior💰 $40,230 - $74,865 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing insurance transactions and providing exceptional client service while maintaining data integrity. Proficient in interpreting complex insurance documents and collaborating effectively within a team environment.

Highest-signal resume keywords

Commercial Property & Casualty Insurance ExperienceClient Service ExcellenceInsurance Policy InterpretationProficiency in Excel and WordProperty & Casualty License

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Insurance Program ManagementInsurance Transaction ManagementData Integrity MaintenanceCoverage Terms NegotiationInsurance Document Interpretation

Soft Skills

Excellent Written CommunicationExcellent Verbal CommunicationHighly Organized Problem SolverGood Time ManagementDetail Orientation

Tools & Technologies

Agency Management SystemsExcel SpreadsheetsWord Documents

Certifications & Qualifications

Property & Casualty License

Industry Keywords

Commercial InsuranceClient InquiriesInsurance ApplicationsInsurance Proposals

About the role

Key responsibilities & impact

Provide exceptional client service
Oversee insurance programs
Manage insurance transactions
Update client information
Negotiate coverage terms
Collaborate with the account servicing team
Address client inquiries
Maintain data integrity
Interpret complex insurance documents

Requirements

What you’ll need

2+ years’ experience in commercial Property & Casualty insurance at an agency or related company
Excellent written and verbal communication skills to effectively service customers
Self-starter; highly organized problem solver with good time management skills to meet deadlines
Detail orientation and ability to handle a wide variety of tasks
Ability to interpret insurance policies, applications and proposals
Proficiency with Excel Spreadsheets and Word Documents
Ability to learn Agency Management Systems
Ability to work on a fast-paced, high-energy team while maintaining a positive attitude
Property & Casualty license preferred, or ability to obtain upon hire
BS/BA in Business, Insurance or related field preferred

Benefits

Comp & perks

Medical, dental, vision, Employer-paid HSA contributions and 401k match and more
The flexibility to work at home or an office, based on your discretion and schedule, for most positions
Start with 20 days of paid time off
Tuition reimbursement and a culture of learning that offers designation/certification support and bonuses
A paid day off to volunteer and company-organized volunteer events
Up to $1,000 per year in matching charitable donations
Up to $750 per year in wellness rewards
All the nitro cold brew coffee and sparkling water you can drink
A company-wide mentality that you can never appreciate your co-workers too much
Performance-based incentives may be available
Competitive total rewards package
Health and welfare benefits
Tuition assistance
401K savings and other retirement programs
Employee assistance programs