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Senior Client Service Representative – Business Insurance
Marsh McLennan. Provide exceptional client service .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing commercial Property & Casualty insurance programs, providing exceptional client service, and maintaining data integrity. Proficient in interpreting complex insurance documents and collaborating effectively within a team environment.
Highest-signal resume keywords
Commercial Property & Casualty Insurance ExperienceClient Service ExcellenceDocument InterpretationExcel Spreadsheet ProficiencyProperty & Casualty License
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Insurance Program ManagementTransaction ManagementData Integrity MaintenanceDocument InterpretationCoverage Negotiation
Soft Skills
Excellent Communication SkillsOrganizational SkillsProblem SolvingTime ManagementPositive Attitude
Tools & Technologies
Excel SpreadsheetsWord DocumentsAgency Management Systems
Certifications & Qualifications
Property & Casualty License
Industry Keywords
Commercial InsuranceClient InquiriesInsurance PoliciesInsurance ApplicationsInsurance Proposals
About the role
Key responsibilities & impact- Provide exceptional client service
- Oversee insurance programs
- Manage transactions
- Update client information
- Negotiate coverage terms
- Collaborate closely with the account servicing team
- Address inquiries
- Maintain data integrity
- Interpret complex documents
Requirements
What you’ll need- 2+ years’ experience in commercial Property & Casualty insurance at an agency or related company
- Excellent written and verbal communication skills to effectively service customers
- Being a self-starter; a highly organized problem solver with good time management skills to meet deadlines
- Detail orientation and handling a wide variety of tasks
- Interpreting documents, such as insurance policies, applications and proposals
- Proficiency with Excel Spreadsheets, Word Documents, and learning Agency Management Systems
- Ability to work on a fast paced, high-energy team while maintaining a positive attitude
- Property & Casualty license preferred, or the ability to obtain upon hire
- BS/BA in Business, Insurance or related field (a plus, but not required)
Benefits
Comp & perks- Medical, dental, vision, 401K benefits and more
- The flexibility to work at home or an office, based on your discretion and schedule
- Start with 20 days of paid time off
- A paid day off to volunteer and company-organized volunteer events
- Up to $1,000 per year in matching charitable donations
- Up to $750 per year in wellness rewards
- All the nitro cold brew coffee and sparkling water you can drink
- Tuition assistance
- 401K savings and other retirement programs
- Employee assistance programs
- Competitive total rewards package