Senior Team Leader – Pension Administration

Marsh McLennan

. Oversee the day-to-day management and development of clients and their team .

Posted 9/23/2026full-timeUnited StatesSenior💰 $57,000 - $114,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in defined benefit administration, client management, and team leadership, ensuring quality service delivery and compliance with regulations. Proficient in utilizing technology and tools to enhance business processes and team performance.

Highest-signal resume keywords

Defined Benefit AdministrationPension-Related CalculationsTeam LeadershipMS Excel ProficiencyBusiness Process Creation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Defined Benefit AdministrationPension-Related CalculationsBusiness Process CreationMS ExcelMS WordMS AccessMS Project

Soft Skills

Excellent Oral CommunicationExcellent Written CommunicationTeam Development

Tools & Technologies

AI ToolsTechnology-Enabled Tools

Industry Keywords

Client ManagementQuality Service DeliveryPlan RegulationsTeam Management

About the role

Key responsibilities & impact

Oversee the day-to-day management and development of clients and their team
Maintain professionalism and urgency to meet client and participant expectations
Maintain extensive contact with clients and Mercer consultants
Serve as a subject matter expert on client plans and administrative procedures
Act as the key resource for day-to-day issues
Ensure the team delivers quality service and meets accuracy and time standards
Direct the team in handling plan- or client-specific questions
Keep the team updated on plan and benefit regulations through training and development
Manage client business processes and identify areas for continued improvement
Support more than one client team based on project scope and complexity
Embrace AI and technology-enabled tools

Requirements

What you’ll need

Bachelor’s degree
3-5 years’ experience in defined benefit administration
Strong proficiency with MS Excel and Word
Pension-related Calculations experience required
Previous experience creating business processes for project implementation
Ability to work a consistent schedule of 8:00 AM–5:00 PM CST
Excellent oral and written communication skills
Demonstrated previous team lead experience
Strong track record of leadership and team development
MS Access and MS Project proficiency highly preferred

Benefits

Comp & perks

Professional development opportunities
Supportive leaders
Health and welfare benefits
Tuition assistance
401K savings
Other retirement programs
Employee assistance programs
Hybrid work flexibility
Inclusive and flexible work environment