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MARSHALLS LLC

Orders Advisor

MARSHALLS LLC

. Manage all aspects of customer orders, enquiries and delivery logistics .

Posted 10/7/2026full-timeFalkirk • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service and sales skills, with a focus on effective communication, problem-solving, and organizational abilities. Proficient in English and maths, with a solid understanding of computer systems and a proactive approach to driving sales growth.

Highest-signal resume keywords
Customer Service ExperienceSales Growth StrategiesProblem-Solving AbilitiesOrganizational SkillsCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Proficiency in EnglishNumeracy SkillsComputer LiteracyAnalytical ThinkingResults-Driven Approach
Soft Skills
Customer FocusAttention to DetailTeam PlayerSelf-MotivatedAdaptability
Industry Keywords
Construction Materials SupplyCommercial AwarenessNegotiation SkillsRapport-BuildingInfluencing Skills

About the role

Key responsibilities & impact
  • Manage all aspects of customer orders, enquiries and delivery logistics
  • Ensure smooth order processing
  • Provide timely communication
  • Resolve delivery-related issues
  • Collaborate with internal and external teams to deliver exceptional service
  • Drive sales growth through customer interactions

Requirements

What you’ll need
  • Proficiency in English and maths and strong computer literacy
  • Previous experience in customer service or sales
  • Exceptional customer focus and communication skills
  • Problem-solving abilities with a creative and proactive approach
  • Analytical and results-driven thinking
  • Strong written and verbal English, numeracy and IT skills, with the ability to use computer systems accurately and effectively
  • Proven and effective organisational, planning and time management skills
  • A team player with a self-motivated, growth-oriented mindset
  • Attention to detail and the ability to adapt to change
  • Familiarity with the construction materials supply industry (desirable)
  • Commercial awareness and negotiation skills (desirable)
  • Rapport-building and influencing skills (desirable)

Benefits

Comp & perks
  • Competitive salary
  • Bonus
  • Flexible and hybrid working, with three days a week in the office and two days working from home (on completion of training)
  • 26 days' holiday plus bank holidays
  • Guaranteed Christmas shutdown
  • Healthcare Cash Plan, helping towards dental, optical, prescriptions and much more
  • Enhanced family leave policies, available from day one
  • 5% employer matched pension scheme
  • Ongoing learning and development opportunities
  • Cycle to Work scheme
  • Employee discounts on Marshalls and Marley products
  • Discounts with hundreds of leading retailers
  • Access to the Marshalls Wellbeing Centre, supporting your Move, Money and Mind goals
  • Share Purchase Scheme
  • Life Assurance