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Manager, Forward-Deployed AI Engineer – AI Mobilization & Transformation
Mastercard. Embed within business units to identify strategic workflow, productivity, and decision-making opportunities for AI .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in AI transformation, including the design and deployment of production-ready AI solutions, while effectively coaching and facilitating collaboration among technical and non-technical stakeholders. Proven ability to translate complex AI concepts into actionable business strategies that drive measurable outcomes.
Highest-signal resume keywords
AI Transformation EngagementsProduction-Ready AI SolutionsCoaching Technical TeamsLLMs and Agent FrameworksBusiness Stakeholder Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Software EngineeringAI Application DevelopmentOrchestration PatternsGovernance PracticesMulti-Agent SolutionsRAG ArchitecturesProduction MonitoringWorkflow TransformationDocumentation of Implementation ApproachesMeasurable Business Outcomes
Soft Skills
Strong Facilitation AbilitiesInfluencing Organizational ChangeBuilding RelationshipsStrong Communication SkillsMentoring Technical Talent
Tools & Technologies
Copilot StudioAzure AIGitHub CopilotClaude CodeEnterprise Platforms
Certifications & Qualifications
Mandatory Security Trainings
Industry Keywords
Financial ServicesPaymentsEnterprise TransformationResponsible AIRisk Management
Tech Stack
Tools & technologiesAzure
About the role
Key responsibilities & impact- Embed within business units to identify strategic workflow, productivity, and decision-making opportunities for AI
- Lead AI Transformation Engagements spanning discovery, solution design, implementation, and capability building
- Build high-impact AI use cases as showcase examples for organizational adoption
- Translate business challenges into practical applications of AI, agents, and multi-agent orchestration
- Create reusable playbooks, patterns, and training assets
- Partner with business leaders to demonstrate measurable outcomes and establish local AI champions
- Design and deploy production-ready AI assistants, agents, and orchestration frameworks
- Coach engineers, analysts, product managers, knowledge workers, and operational teams on AI-first ways of working
- Establish train-the-trainer models and facilitate hands-on workshops
- Architect and implement solutions using Copilot Studio, Azure AI, agent frameworks, orchestration systems, and enterprise platforms
- Develop multi-agent solutions that automate complex business processes and decision flows
- Introduce AI-assisted development, evaluation frameworks, observability, and governance practices
- Establish reference architectures and repeatable patterns across business units
- Evaluate emerging AI capabilities and translate them into practical business applications
- Document patterns, use cases, implementation approaches, and lessons learned
- Build an enterprise library of AI-enabled workflows, agents, and transformation stories
- Measure adoption, productivity gains, capability growth, and business impact
- Create feedback loops between field engagements, engineering teams, and organizational readiness programs
Requirements
What you’ll need- Extensive software engineering experience with a track record of building and deploying production-grade systems
- Deep experience with LLMs, agent frameworks, RAG architectures, orchestration patterns, and AI application development
- Experience building and deploying enterprise AI solutions that deliver measurable business outcomes
- Strong facilitation and coaching abilities with technical and non-technical audiences
- Experience working directly with business stakeholders to identify opportunities and redesign workflows
- Proven ability to influence organizational change through hands-on partnership and delivery
- Experience mentoring and developing technical talent through real-world project engagements
- Strong understanding of responsible AI, governance, risk management, and production monitoring practices
- Ability to translate complex technical concepts into practical business value and adoption strategies
- Experience supporting cross-functional initiatives combining AI adoption, workflow transformation, and capability development
- Demonstrated ability to build relationships and influence technical and business stakeholders
- Experience documenting and sharing repeatable patterns, practices, or implementation approaches
- Strong communication skills for explaining AI concepts to technical and non-technical audiences
- Experience driving adoption of new technologies through hands-on engagement and coaching
- Experience with Copilot Studio, Azure AI, GitHub Copilot, Claude Code, or equivalent platforms preferred
- Financial services, payments, or enterprise transformation experience preferred
- Must complete periodic mandatory security trainings
- Must abide by Mastercard security policies and practices and protect confidential information
Benefits
Comp & perks- Annual bonus or commissions may be available depending on the role
- Medical, prescription drug, dental, vision, disability, and life insurance
- Flexible spending account and health savings account
- 16 weeks of new parent leave
- Up to 20 days of bereavement leave
- 80 hours of Paid Sick and Safe Time
- 25 days of vacation time
- 5 personal days
- 10 annual paid U.S. observed holidays
- 401k with a best-in-class company match
- Deferred compensation for eligible roles
- Fitness reimbursement or on-site fitness facilities
- Tuition reimbursement eligibility