Director – Technical Delivery

Masterworks

. Lead Delta-V’s technical production function for faith-based nonprofit lifecycle marketing .

Posted 9/23/2026full-timeRemote • Washington • United StatesLead💰 $90,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing technical production functions within marketing technology, with a strong focus on email production, CRM, and nonprofit fundraising. Proficient in leading teams, building processes, and ensuring quality assurance in digital marketing operations.

Highest-signal resume keywords

5+ Years In Marketing Technology2+ Years Managing DevelopersHTML Email And Web DevelopmentSalesforce Marketing Cloud ExperienceProcess Building And QA Standards

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

HTMLScriptingEmail ProductionDigital Marketing OperationsTracking And Conversion QANonprofit FundraisingDonation PlatformsAI-Assisted Development ToolsTechnical DocumentationCross-Team Coordination

Soft Skills

Collaborative TemperamentClear Written CommunicationEven-Keeled Under Pressure

Tools & Technologies

Salesforce Marketing CloudHubSpotTag ManagersAnalytics Platforms

Industry Keywords

Nonprofit CRMTechnical OnboardingPlatform AssessmentClient Platform DocumentationEmail Campaigns

Tech Stack

Tools & technologies

CloudDNS

About the role

Key responsibilities & impact

Lead Delta-V’s technical production function for faith-based nonprofit lifecycle marketing
Manage developers and contract overflow resources, including workload balance, prioritization, and professional development
Serve as escalation point for technical questions, blocked work, and undocumented judgment calls
Translate requirements for developers and technical findings for account teams and clients
Run the build queue for email, SMS, donor journeys, landing pages, forms, integrations, and tracking setup
Balance recurring production, project work, and seasonal fundraising surges
Ensure requirements, assets, and platform access are ready before development begins
Maintain accurate ticket records for capacity and status visibility
Build and maintain QA checklists, requirements templates, intake standards, and testing discipline
Identify recurring failure points and standardize documented checks and build patterns
Manage platform provisioning, credentials, 2FA, user roles, secure handoffs, DNS, and subdomains
Maintain client platform documentation
Oversee technical onboarding, platform assessment, access setup, tracking verification, and first sends
Lead CRM, donation platform, and website migrations through post-migration validation
Coordinate developers, contractors, and client-side technical contacts
Partner with strategy, creative, and account teams to scope work and flag risks
Facilitate cross-functional platform and technical briefing trainings
Represent technical delivery in planning, capacity, and process decisions

Requirements

What you’ll need

5+ years in marketing technology, email production, or digital marketing operations
2+ years managing developers or technical production staff
Conversant in HTML, scripting, and modern development workflows
Baseline grasp of developers’ technical concepts and terminology
Experience building processes such as checklists, intake forms, or QA standards
Comfort with gray-area judgment calls
Collaborative, even-keeled temperament under deadline pressure
Clear written communication for requirements, documentation, and cross-team coordination
Hands-on experience with Salesforce Marketing Cloud, HubSpot, or nonprofit CRMs strongly preferred
Agency experience managing multiple concurrent client contexts strongly preferred
HTML email and web development background strongly preferred
Familiarity with tracking and conversion QA in tag managers and analytics platforms strongly preferred
Experience with nonprofit fundraising, donation platforms, or direct response marketing nice to have
Experience incorporating AI-assisted development tools into production workflows nice to have
Familiarity with credential and access management at portfolio scale nice to have