Technical Trainer

MAT Holdings, Inc.

. Train automotive brake pad customers .

Posted 9/17/2026full-timeRemote • United StatesMid-LevelSenior💰 $90,000 - $110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in automotive brake systems and components, with a strong focus on customer training, relationship management, and effective communication. Proven ability to conduct technical training sessions and resolve customer issues while maintaining a commitment to customer satisfaction.

Highest-signal resume keywords

Automotive Brake Systems KnowledgeTechnical Training ExperienceStrong Communication SkillsConflict Resolution SkillsExtensive Travel Availability

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Knowledge of OE and Aftermarket Brake SystemsVehicle Maintenance and DiagnosticsInstructional TrainingAutomotive Technical Experience in Brake Systems/RepairProficiency in Microsoft Office Applications

Soft Skills

Strong Written and Verbal CommunicationNegotiation SkillsProactive Follow-UpOrganizationResults Orientation

Certifications & Qualifications

State or ASE/Master Certifications

Industry Keywords

Customer SatisfactionCommercial SalesField SupportMarket TrendsConflict Resolution

About the role

Key responsibilities & impact

Train automotive brake pad customers
Assist the customer’s commercial sales team with in-the-field support and understanding of braking systems and components
Develop and maintain relationships with the customer’s commercial sales team to retain and grow existing business and pursue lost and potential accounts
Schedule travel into individual markets
Perform installer customer visits with accounts and sales managers to promote and educate on key features and benefits
Present technical and non-technical information on brake systems, components, and installations to individuals and small groups
Conduct technical and non-technical training sessions at regional shows, new store openings, national sales meetings, strategic account events, and trade shows
Resolve customer issues related to brake systems, manufacturers, and the industry
Review industry updates and escalate concerns to internal contacts
Visit customer store locations to gather field feedback, market changes, and trends
Travel extensively, up to 75%, throughout the eastern half of the United States and other U.S. locations as needed
Travel to all major markets in the region at least twice annually
Plan region-specific travel with the customer’s commercial sales team
Coordinate customer visits, training sessions, and content initiatives
Understand customer commercial sales promotions and programs for regional markets
Maintain customer visit call reports
Participate in weekly and monthly team conference calls
Attend yearly internal company training with corporate, R&D, and manufacturing sites
Support urgent and impromptu projects requiring out-of-region travel

Requirements

What you’ll need

Minimum of 5 years on-the-job experience (service departments, dealerships, vehicle maintenance, etc.) or equivalent combination of education and experience
Knowledge of OE and aftermarket brake systems and components
Familiarity with vehicle maintenance and diagnostics
Strong written and verbal communication skills with ability to present different types of material
Conflict resolution skills at individual and group level
Negotiation and timely, confident decision-making skills
Ability to assist with non-routine tasks or tasks outside the home region
Proactive follow-up, organization, results orientation, and ability to work in a fast-paced environment
Ability to interface with clients and maintain a professional image
Commitment to customer satisfaction and quality of work
Instructional training experience preferred
Automotive technical experience in brake systems/repair
State or ASE/Master Certifications a plus
Strong proficiency in Microsoft Office applications
Extensive travel availability, up to 75% across the United States

Benefits

Comp & perks

Medical, dental, vision, and disability insurance after 60 days of employment
Paid Time Off (PTO), including paid vacation, sick days, and paid holidays
401k Retirement Plan + Company Match
Career Advancement Program, training and development
Wellness Programs, including fitness reimbursements and mental health support
Health Savings Account (HSA) and Flexible Spending Accounts (FSA)
Voluntary Life / AD&D
Employer Provided Life/AD&D