Customer Success Software Engineer

Matrix Global

. Execute the full software development lifecycle to build integrations and enhancements .

Posted 9/29/2026full-timeRemote • PhilippinesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in executing the full software development lifecycle, with a focus on building integrations and enhancements for fraud risk scoring systems. Proficient in Java, SQL or NoSQL databases, and Agile practices, while maintaining strong client communication and problem-solving skills.

Highest-signal resume keywords

Java ProgrammingSQL or NoSQL DatabasesAgile PracticesClient-Focused ApproachTroubleshooting and Debugging

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software Development LifecycleClean Code WritingSystem IntegrationPerformance MonitoringFeature Deployment

Soft Skills

Strong Communication SkillsAdaptabilityProblem Solving

Tools & Technologies

MavenDockerKubernetesGrafanaPostman

Certifications & Qualifications

Bachelor’s Degree in Computer ScienceMaster’s Degree in Computer Science

Industry Keywords

Fraud Risk Scoring SystemsFinancial InstitutionsProduction EnvironmentsClient NeedsConsultative Approach

Tech Stack

Tools & technologies

CloudDockerGrafanaJavaKubernetesMavenNoSQLSQL

About the role

Key responsibilities & impact

Execute the full software development lifecycle to build integrations and enhancements
Write clean, testable code
Integrate software components into fully functional systems
Troubleshoot, debug, and upgrade existing systems
Deploy and support systems in production environments
Monitor performance and stability using dashboards and alerts
Follow Agile practices and contribute to sprint planning and task refinement
Ensure smooth feature deployment and product upgrades
Collaborate with Data Scientists, Project Managers, and Fraud Analysts to understand client needs
Translate client needs into technical requirements
Deliver robust, scalable solutions and support client success
Deploy and tailor fraud risk scoring systems for financial institutions across on-premise and cloud environments

Requirements

What you’ll need

Bachelor’s or Master’s degree in Computer Science or related field, or equivalent experience
7+ years of experience in Java or another modern programming language
Proficiency with SQL or NoSQL databases
Familiarity with Maven, Docker, Kubernetes, Grafana, or Postman is a plus
Strong communication skills in English, both written and verbal
Experience working directly with clients in a consultative, solution-oriented capacity
Adaptability in fast-paced environments
Ability to solve obscure technical problems
Client-focused approach

Benefits

Comp & perks

Competitive compensation and benefits
Meaningful career development opportunities
Diverse, inclusive culture
Continuous learning and growth
Global team collaboration
Opportunity to contribute to meaningful technical initiatives
Opportunity to help shape a high performing DevOps culture