Bilingual Health Specialist, RN

Maximus

. Provide advanced clinical inquiry responses, verbally and in writing, to consumers, educators, and medical/health professionals .

Posted 9/15/2026full-timeRemote • United StatesJuniorMid-Level💰 $35 - $69 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in advanced clinical inquiry and medical subject matter, providing effective communication and documentation skills to support consumer and professional inquiries. Proficient in navigating resources and conducting internet research to deliver accurate information.

Highest-signal resume keywords

Advanced Clinical InquiryMedical Subject Matter ExpertiseInternet Research SkillsFluency in English and Secondary LanguageWindows 10 or 11 Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Advanced Database SearchesDocument CompositionReport WritingInquiry DocumentationScript and Protocol Adherence

Soft Skills

Strong Listening SkillsEffective Communication

Tools & Technologies

Computer with WebcamHeadset with MicrophoneCategory 5 or 6 Ethernet Cable

Industry Keywords

CDC INFONational Contact CenterConsumer SupportMedical/Health Professionals

About the role

Key responsibilities & impact

Provide advanced clinical inquiry responses, verbally and in writing, to consumers, educators, and medical/health professionals
Provide medical subject matter expertise
Perform advanced database searches
Compose documents, reports, and correspondence
Document all incoming inquiries
Participate in special projects as required
Support CDC INFO, the CDC’s national contact center, via phone, email, and chat

Requirements

What you’ll need

High School diploma or equivalent
2–4 years of experience
Additional training or education in area of specialization may be required
Must be fluent in English and specified secondary language
Strong listening, communication, and internet research skills
Ability to follow established scripts and protocols
Ability to navigate approved resources
Computer with webcam and headset with microphone required during training
Tablets, iPads, and Chromebooks are not permitted
Internet speed of 25 Mbps or higher required; 50 Mbps for shared internet connectivity
Minimum 5 Mbps upload speed
Hard-wired internet connectivity via Category 5 or 6 ethernet cable
Private and secure work area and adequate power source
Windows 10 or Windows 11, or supported Mac operating systems

Benefits

Comp & perks

Maximus provides equipment after training
Reasonable accommodations during the employment process