Clinical Administrator

Maximus

. Research and resolve discrepancies with provider documents .

Posted 10/13/2026full-timeRemote • Maine • United StatesJuniorMid-Level💰 $17 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in data accuracy verification, document management, and customer service within a clinical office environment. Capable of collaborating effectively with teams while maintaining confidentiality and security of sensitive information.

Highest-signal resume keywords

Data Accuracy VerificationCustomer Service ExperienceMicrosoft Office ProficiencyLong-Term Care Services KnowledgeOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data ManagementDocument IndexingResearch SkillsQuality MonitoringClient Account Review

Soft Skills

Communication SkillsTeam CollaborationMultitasking SkillsIndependenceOrganizational Skills

Tools & Technologies

Microsoft OutlookMicrosoft TeamsMicrosoft OneNoteMicrosoft ExcelGenesys Phone System

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Long-Term Care ServicesClinical Office EnvironmentConfidentialityData SecurityInbound and Outbound Calls

About the role

Key responsibilities & impact

Research and resolve discrepancies with provider documents
Review information keyed into the system to verify data accuracy
Monitor data and image quality of scanned documents
Follow established policies and procedures for indexing and imaging
Maintain confidentiality and security of relevant information
Manage various long-term care referral types
Conduct research within multiple systems
Coordinate communications
Provide education and guidance to community members, providers, and facilities regarding long-term care services
Collaborate with a supportive team while working independently
Provide rotating weekend coverage once a month after training

Requirements

What you’ll need

High school diploma, GED, or equivalent required
0–2 years of relevant experience required
Minimum of 2 years of experience working in a fast-paced clinical office environment
Prior experience handling inbound and outbound customer service calls
Ability to work effectively independently and collaboratively as part of a team
Proficient in Microsoft Office applications, including Outlook, Teams, OneNote, and Excel
Reliable high-speed internet service
Minimum 20 Mbps download speeds/50 Mbps for shared internet connectivity
Minimum 5 Mbps upload speeds
Private and secure workspace
Preferred: minimum of 1 year of experience researching and reviewing client accounts
Preferred: familiarity with the State of Maine Long-Term Care Services Program
Preferred: prior experience using the Genesys phone system
Preferred: strong organizational, communication, and multitasking skills

Benefits

Comp & perks

Work/life balance support and flexibility
Performance-based bonuses
Medical, dental, vision, prescription, and partially funded HSA plans
Life insurance
Auto, home, renter's, and pet insurance discounts
401(k) retirement savings plan with company matching
Paid time off, holidays, and extended sick leave
Short- and long-term disability coverage
Employee Assistance Program supporting physical, emotional, and financial wellness
Employee recognition platform
Tuition reimbursement
Employee perks and discounts
Maximus wellness programs and resources
Professional development through training programs, workshops, and conferences
Company-paid renewal expenses for employee licenses and certifications
Company-issued computer equipment