Diagnostic Supervisor – Veterans Evaluation Services

Maximus

. Supervise, instruct, and support the Diagnostics team, including Diagnostic Cappers, Diagnostic Facility Recruiters, Diagnostic Schedulers, Diagnostic Uploaders, and DX Report Tracking Specialists .

Posted 10/15/2026full-timeRemote • Texas • United StatesMid-LevelSenior💰 $69,250 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and supervisory skills in managing a Diagnostics team, ensuring productivity and compliance with service level requirements. Proficient in employee training, onboarding, and resolving relations issues while maintaining departmental metrics.

Highest-signal resume keywords

Team SupervisionDiagnostics SchedulingEmployee TrainingMetrics ReportingEmployee Relations

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Bachelor's DegreeRelevant Professional ExperienceMedical Terminology KnowledgeDiagnostics ExperienceTime Record Management

Soft Skills

LeadershipCommunicationProblem-Solving

Tools & Technologies

Wi-Fi ConnectivityEthernet Patch Cable

Industry Keywords

DiagnosticsService Level RequirementsEmployee OnboardingProductivity Management

About the role

Key responsibilities & impact

Supervise, instruct, and support the Diagnostics team, including Diagnostic Cappers, Diagnostic Facility Recruiters, Diagnostic Schedulers, Diagnostic Uploaders, and DX Report Tracking Specialists
Ensure departmental service level requirements and goals are met
Report team metrics regularly and on time
Work with the Department Manager to drive overall productivity
Work with the Department Trainer to ensure employees are properly trained or retrained
Work with the HR Manager to resolve employee relations issues
Support and enforce company policies and procedures
Review and approve employee time records and manage overtime utilization
Interview, select, and onboard new employees

Requirements

What you’ll need

Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience
Candidates without a bachelor’s degree may be considered with a high school diploma or equivalent and 4+ years of directly relevant VES Diagnostics experience
6 months of Diagnostics Scheduling experience desired
Knowledge of medical terminology preferred
Must currently and permanently reside in the Continental US
Only US Citizens or Green Card holders can be considered
Internet speed of 20mbps or higher
Connectivity via Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
Private work area and adequate power source

Benefits

Comp & perks

Company-provided computer equipment
Health insurance coverage
Life and disability insurance
Retirement savings plan
Paid holidays
Paid time off
Short- and long-term incentives
Program-specific awards
Reasonable accommodations during the employment process