Advocate

MCAO

. Provide information on the criminal justice system, victims’ legal rights, protections, and criminal justice processes .

Posted 10/26/2026full-timePhoenix • Arizona • United StatesJuniorMid-Level💰 $25 - $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in victim advocacy, crisis intervention, and case management within the criminal justice system. Proficient in providing support to victims, managing caseloads, and maintaining compliance with mandated requirements.

Highest-signal resume keywords

Victim Advocacy ExperienceCrisis Intervention SkillsCase Management ExperienceBilingual Skills in English and SpanishBachelor's Degree in Criminal Justice or Related Field

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Crisis InterventionCase ManagementReport PreparationResearch SkillsVictim SupportCourt CoverageDocumentationReferral AssessmentCommunity OutreachVictim Rights Knowledge

Soft Skills

EmpathyCommunicationRelationship BuildingMentoringTeam Collaboration

Tools & Technologies

Computer DatabasesPbK Software

Certifications & Qualifications

Valid AZ Driver's LicenseCriminal Background Check

Industry Keywords

Victim ServicesSocial WorkCriminal Justice SystemPublic ServiceVictim Rights

About the role

Key responsibilities & impact

Provide information on the criminal justice system, victims’ legal rights, protections, and criminal justice processes
Attend court proceedings with or on behalf of victims, providing support and guidance to empower victims to exercise their rights
Identify victim resources, assess practical needs, and make referrals to social service agencies
Assist the prosecutor with case turn-downs whenever practical
Provide crisis intervention and short-term counseling
Research case status using computer databases
Manage large caseloads and document information
Prepare reports and present findings
Work in the presence of or with a trained canine that comforts victims
Develop and maintain positive working relationships with co-workers and crime victims
Comply with all Victim Services mandated requirements
Document all actions, rights, services, and case management activities timely in PbK
Submit timely monthly reports to the assigned supervisor
Oversee and manage all assigned cases
Provide community outreach through presentations, partnerships, and finding additional resources
Participate in and mentor VOCA interns
Receive referrals or victims from Victim Assistance Specialists when Advocate-level guidance is needed
Travel to courthouses, home or medical facility visits, off-site trainings, and meetings
Provide victim support and court coverage during mandatory office hours

Requirements

What you’ll need

Two years of experience with victim advocacy, social work, crisis intervention, or a related field
Bachelor’s degree in criminal justice, social work, family studies, psychology, or other closely related behavioral or social science field
Must possess, or be able to obtain by time of hire, a current, valid AZ Driver's License at time of hire
Selected candidates must complete and pass a criminal background check
Selected candidates may be subject to drug testing after an offer has been extended and before placement
Experience in case management valued
Experience working in a criminal justice system valued
Public service experience working in an advocate-related capacity valued
Bilingual skills in English and Spanish valued
Ability to work a mandatory schedule of 8 am to 5 pm with a 1-hour lunch
Ability to travel to job-related locations during the scheduled workday
Ability to lift up to 25 pounds and carry up to 10 pounds for up to 0.50 miles
Ability to push/pull up to 5 pounds up to 0.50 miles
Ability to stand up to 2 hours
Ability to work in an office and courtroom environment with prolonged sitting, repetitive wrist, hand, and finger motions, interruptions, stressful situations, and emotionally charged subject matter

Benefits

Comp & perks

Work with a greater purpose
Tuition reimbursement
Exceptional work-life balance
Opportunities for growth and development within Maricopa County
Low-cost, high-value healthcare for you and your qualifying dependents
Child care benefits, including access to the Maricopa County Kids Club, dedicated to serving Maricopa County families
Paid vacation, sick time, and parental leave
Extensive wellness program, including an incentive
Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring a 11.98% per paycheck contribution rate that includes a 100% employer match on Day 1
Overtime compensation for all hours worked over 40 in the designated workweek
Some teleworking may be offered after six months of employment, based on business needs