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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in case management, including preparation and processing of legal documents, while ensuring compliance with Victim Compensation Program rules. Strong ability to communicate effectively with victims and manage administrative tasks in a fast-paced environment.
Highest-signal resume keywords
Case ManagementVictim Compensation ProcessingClerical Experience in Law OfficeBilingual in English and SpanishAttention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Case PreparationData EntryStatistical Data TrackingDocument ReviewLegal Document ProcessingDatabase ManagementVictim Information ProcessingRedaction AssistanceMail ProcessingMinute Entry Review
Soft Skills
Customer ServiceCommunicationOrganizational SkillsAttention to DetailAbility to Work in Fast-Paced Environment
Tools & Technologies
Database SystemsLetter Folding Machine
Certifications & Qualifications
High School Diploma or GEDValid Arizona Driver’s License
Industry Keywords
Victims’ Rights StatutesVictim Compensation ProgramJudicial EnvironmentLaw Enforcement EnvironmentClerical Duties
About the role
Key responsibilities & impact- Prepare cases for assignment and generate corresponding case-related documents
- Manage general administrative and court tasks
- Provide statutory notifications required by Victims’ Rights statutes
- Research case information using databases, police reports, case forms, and court documents
- Communicate essential criminal justice information and respond to victim inquiries
- Retrieve and distribute database reminders
- Review and interpret minute entries and court orders
- Handle incoming calls, answer general questions, route calls, take detailed messages, and return calls
- Provide coverage of the main reception desk
- Collect and track statistical data
- Enter and retrieve case information from various databases
- Prepare, process, and upload Post-Conviction forms
- Process and document Victim Information Forms
- Assist with redaction
- Operate a letter folding machine
- Assemble packets for mailing
- Review and distribute incoming mail
- Process Victim Compensation Delinquency claims and applications
- Enter applications into a specialized data system and create/assign Victim Compensation cases
- Attend and set up monthly Victim Compensation Board meetings and record decisions
- Maintain compliance with Victim Compensation Program rules
- Prepare Victim Compensation Board minutes and update/post Public Notice
- Comply with grant requirements and meet programmatic deadlines
- Work in the presence of or with a trained canine that comforts victims
Requirements
What you’ll need- One year of experience performing specialized clerical duties
- High school diploma or GED
- Post-secondary education may substitute for the minimum experience on a year-for-year basis
- Valid Arizona driver’s license upon hire
- Thorough background check required
- Drug testing after an offer has been extended and prior to placement
- Ability to work efficiently in a high volume, fast-paced environment
- Ability to demonstrate attention to detail and perform duties at 90% accuracy
- Ability to travel to and from various county locations for meetings and trainings, utilizing personal or county vehicle
- Ability to lift/carry/move items weighing up to 25 pounds
- Ability to read/write/speak fluently in both English and Spanish (valued)
- Clerical experience in a law office, judicial, or law enforcement environment (valued)
- Customer service experience in a law office, judicial, or law enforcement environment (valued)
Benefits
Comp & perks- Work with a greater purpose
- Tuition reimbursement
- Exceptional work-life balance with hybrid schedule options
- Opportunities for growth and development within Maricopa County
- Low-cost, high-value healthcare for you and your qualifying dependents
- Child care benefits, including access to the Maricopa County Kids Club, dedicated to serving Maricopa County families
- Paid vacation, sick time, and parental leave
- Extensive wellness program, including an incentive
- Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring a 11.98% per paycheck contribution rate that includes a 100% employer match on Day 1
- Eligible for overtime compensation for all hours worked over 40 in the designated workweek
