Operations Director – Strategy & Performance

MCI Deutschland

. Develop the long-term strategy, target operating model, and strategic roadmap for the Corporate Pharma Unit .

Posted 10/15/2026full-timeMunich • GermanyLead💰 €70,000 - €75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing strategic roadmaps and transformation programs, with a strong focus on measurable outcomes and organizational capabilities. Proficient in evaluating emerging technologies, automation, and AI to drive growth and operational efficiency in the pharmaceutical sector.

Highest-signal resume keywords

Strategic LeadershipTransformation Program ManagementKPI DevelopmentMarket AssessmentCross-Functional Team Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Strategic Roadmap DevelopmentTransformation Program ManagementKPI DefinitionMarket AnalysisBusiness Case EvaluationEmerging Technology AssessmentAutomation KnowledgeAI Evaluation

Soft Skills

Complex Topic PresentationStakeholder EngagementCollective Change Facilitation

Industry Keywords

Pharmaceutical SectorHealthcare SectorRegulated MarketCustomer ManagementBusiness Development

About the role

Key responsibilities & impact

Develop the long-term strategy, target operating model, and strategic roadmap for the Corporate Pharma Unit
Consolidate market, technology, and customer developments into priorities, growth areas, and areas for action
Evaluate new service offerings, technologies, automation, and AI
Derive investment and change priorities
Translate strategic objectives into transformation programs with milestones and measurable outcomes
Further develop the operating model, including structures, processes, and collaboration
Ensure that changes are understood across the organization and implemented effectively
Define and prioritize future competencies and organizational capabilities
Define and manage strategic objectives and KPIs for growth, transformation, and future readiness
Prepare scenarios and decision-making materials
Translate the vision and strategic direction into a clear and comprehensible target state
Incorporate diverse perspectives and foster collective change
Consolidate customer, market, and internal input at the unit level
Derive the strategic direction for Corporate Pharma
Day-to-day customer management, business development, pipeline management, consulting, price negotiations, and individual account revenues remain the responsibility of Account Management

Requirements

What you’ll need

Several years of experience in a strategic, operational, or transformation-focused leadership role
Proven experience successfully developing organizations or business units
Ability to assess market and business developments and derive strategic priorities and actionable roadmaps
Experience managing transformation programs
Ability to evaluate strategic initiatives in terms of benefits, effort, and business case
Experience with strategic objectives, measurable KPIs, and decision-making materials
Knowledge of emerging technologies, automation, and AI
Understanding of the interplay between organization, processes, competencies, and technology
Experience working with cross-functional teams and senior stakeholders
Ability to present complex topics concisely and bring together diverse interests
Experience in the pharmaceutical or healthcare sector, or in a similarly complex and regulated market, is an advantage
Excellent German and English language skills
Strong commercial acumen

Benefits

Comp & perks

Permanent employment contract
Six-month probationary period
40-hour workweek
30 days of annual leave
Flexible working hours with no core hours
Remote work and, for many positions, location-independent working
Learning Weeks featuring top speakers
AI courses on the Switch platform
LinkedIn training with a paid professional photoshoot
Foosball evenings, team challenges, the annual Celebrate party, and feel-good initiatives
International projects
Access to OpenUp, including sessions with psychologists, coaching, and meditation sessions
CSR initiatives, fundraising projects, and the MCI Book Club
Fair salary bands and equal opportunities
Modern office equipment
Pets welcome in the office
Paid special leave
JobRad bicycle leasing
Subsidy for the Deutschlandticket
Parental leave, childcare subsidies, and short-term leave options