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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business development, proposal writing, and strategic planning, with a strong ability to lead cross-functional teams and manage complex sales processes. Proficient in CRM systems and Microsoft Office Suite, with a focus on measurable outcomes and client engagement.
Highest-signal resume keywords
Business DevelopmentProposal WritingComplex Deal StructuringFinancial ModelingCRM Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Proposal WritingComplex Deal StructuringFinancial ModelingContract NegotiationMarket ResearchSales TrackingLead GenerationPresentation SkillsClient CommunicationStrategic Planning
Soft Skills
LeadershipWritingEditingPresentationCross-Functional Team Inspiration
Tools & Technologies
CRM PlatformsMicrosoft Office Suite
Industry Keywords
BPOContact Center OperationsSales ChannelsRFP ProcessBrand Visibility Initiatives
About the role
Key responsibilities & impact- Identify and cultivate new business opportunities through phone outreach, marketing campaigns, and industry networking
- Conduct market and client research to uncover sales channels and partnership opportunities
- Lead the RFP process by drafting, customizing, and refining proposals using new and recycled content
- Maintain and update proposal templates, presentation decks, and client communication materials
- Present proposals and strategies to senior leadership and C-level executives
- Manage CRM systems and sales tracking tools for accurate pipeline and performance reporting
- Oversee directory listings, sponsorships, and other brand visibility initiatives to support lead generation
Requirements
What you’ll need- Bachelor’s degree or equivalent experience in business, communications, or related field
- 5+ years of leadership experience in sales, proposal writing, or business development
- Proven ability to translate strategic vision into actionable plans with measurable outcomes
- Strong background in complex deal structuring, financial modeling, and contract negotiation
- Experience in BPO and contact center operations (inbound, outbound, chat, email)
- Exceptional writing, editing, and presentation skills
- Proficiency in Microsoft Office Suite and CRM platforms
- Ability to work independently, manage multiple priorities, and travel as needed
- Demonstrated thought leadership and ability to inspire cross-functional teams
- Must be authorized to work in the country where the job is based
- Must be willing to submit to a Level II background and/or security investigation with a fingerprint
- Must be willing to submit to drug screening
Benefits
Comp & perks- Bonus eligibility
- Reasonable accommodations for qualified applicants with disabilities
- Potential travel as needed