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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in legal operations management, including the implementation and optimization of legal technology platforms, budgeting, vendor management, and cross-functional collaboration. Proven ability to enhance operational efficiency through process improvement and data-driven decision-making.
Highest-signal resume keywords
Legal Operations ManagementLegal Technology ImplementationBudgeting And Spend ManagementProject And Program ManagementCross-Functional Initiative Coordination
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Legal OperationsBusiness OperationsProcess ImprovementData AnalysisWorkflow AutomationContract Lifecycle ManagementE-BillingMatter ManagementDashboardingKnowledge Management
Soft Skills
Strong CommunicationStakeholder ManagementSound JudgmentProfessionalismAdaptability
Tools & Technologies
Legal Technology PlatformsReporting ToolsBusiness SystemsWorkflow ToolsOperational Dashboards
Industry Keywords
Vendor ManagementLegal Spend AnalyticsOperational ReportingPerformance MetricsIn-House Legal Department
About the role
Key responsibilities & impact- Lead the Legal Operations & Enablement function and its day-to-day operations
- Manage legal operations processes, standards, governance frameworks, and operating routines
- Identify and implement improvements to efficiency, transparency, scalability, consistency, and service delivery
- Lead implementation, administration, and optimization of legal technology platforms
- Support technology deployment, user adoption, training, governance, and ongoing system improvement
- Administer outside counsel and legal vendor management processes
- Support budgeting, forecasting, accrual tracking, invoice review, vendor onboarding, and spend reporting
- Develop and maintain legal department dashboards, metrics, performance indicators, and operational reports
- Oversee legal templates, playbooks, guidance materials, FAQs, process documentation, and knowledge resources
- Lead process-improvement initiatives to reduce cycle times, standardize workflows, improve user experience, and promote operational discipline
- Coordinate initiatives across Legal, Compliance, Finance, Procurement, IT, Human Resources, and other functions
- Manage and develop the Legal Operations Specialist
- Support communications, training, stakeholder engagement, and implementation planning for legal operations initiatives, technology rollouts, and process changes
- Report to the Assistant General Counsel
Requirements
What you’ll need- Degree or equivalent experience
- Typically requires 12+ years of professional experience
- 4+ years of management experience
- Experience implementing or administering legal technology platforms, business systems, workflow tools, reporting tools, or comparable enterprise technology solutions
- Experience managing complex cross-functional initiatives and operational programs
- Experience supporting budgeting, reporting, vendor management, spend management, or business operations activities
- Experience managing or coordinating direct reports, project teams, vendors, or cross-functional stakeholders
- Strong legal operations, business operations, or department administration experience
- Ability to implement and improve operational processes, systems, reports, and governance mechanisms
- Strong project and program management skills
- Ability to translate business and legal department needs into practical processes, workflows, reports, and technology-enabled solutions
- Strong analytical skills and comfort using data
- Strong communication and stakeholder-management skills
- Sound judgment, discretion, professionalism, and ability to work with confidential and sensitive information
- Ability to operate effectively in a growing and evolving organization with changing priorities and ambiguity
- Preferred: Experience within an in-house legal department or legal operations function
- Preferred: Experience with contract lifecycle management, e-billing, matter management, document management, dashboarding, workflow automation, or knowledge-management solutions
- Preferred: Experience supporting legal technology or business transformation initiatives
- Preferred: Experience developing operational reporting, dashboards, analytics, and business-performance metrics
- Preferred: Experience supporting business transformation, separation, integration, public-company readiness, or organizational change
- Preferred: Familiarity with outside counsel management, legal invoice review, vendor governance, and legal spend analytics
Benefits
Comp & perks- Competitive compensation package
- Annual bonus or long-term incentive opportunities may be offered
- Benefits through McKesson's Total Rewards program
- Hybrid work arrangement
- Remote work may be available
- Equal employment opportunities
- Reasonable accommodation for job search or application