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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and change management capabilities, with a focus on driving sales growth and operational performance in a retail environment. Proficient in performance management, stakeholder engagement, and data analysis to inform strategic decisions.
Highest-signal resume keywords
Retail Operations ManagementChange ManagementPerformance Metrics AnalysisBilingual CommunicationTeam Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Performance ManagementSales Growth StrategiesOperational Performance ImprovementData AnalysisBudget Management
Soft Skills
Engaging Leadership StyleStakeholder EngagementPlanning and PrioritizationResults-Oriented ExecutionInfluencing Skills
Industry Keywords
Multisite EnvironmentCustomer Experience ImprovementBusiness AdministrationManagementRetail
About the role
Key responsibilities & impact- Lead, engage, and develop the leaders responsible for Uniprix operations, Proxim operations, and cosmetics operations.
- Set expectations, manage performance, and develop team autonomy, leadership, and accountability.
- Ensure execution of the business plan and achievement of sales, profitability, and operational performance objectives across the network.
- Identify, prioritize, and implement operational levers that drive sales growth, improve the customer experience, and strengthen member loyalty.
- Establish priorities, coordinate resources, and ensure team alignment.
- Ensure the consistent application of standards, programs, processes, and best practices across the various banners.
- Define, monitor, and analyze performance indicators and implement the required corrective actions.
- Lead change management activities related to strategic initiatives and operational transformations.
- Act as a business partner to the organization’s various functions.
- Advise senior leadership on risks, opportunities, and issues that may influence network performance.
- Maintain a regular field presence with teams and pharmacies.
- Manage the resources and budgets under the role’s responsibility and ensure compliance with policies and regulatory requirements.
Requirements
What you’ll need- University degree in business administration, management, retail, or a related discipline.
- At least 10 years of experience in retail operations or a comparable multisite environment.
- At least 5 years of experience managing and developing management teams.
- Demonstrated experience in change management, continuous improvement, and performance management.
- Significant experience in a performance-metrics-driven environment focused on sales growth and achieving business results.
- Engaging leadership style and demonstrated ability to develop other leaders.
- Strong ability to influence and engage stakeholders in a matrixed environment.
- Excellent planning, prioritization, and follow-up skills.
- Results-oriented, with a strong focus on execution and accountability.
- Strong analytical skills and the ability to turn data into concrete actions.
- Excellent communication and stakeholder management skills.
- Bilingual in French and English.
- Proficiency in spoken and written English to support internal and/or external clients outside Quebec and/or in the United States.
Benefits
Comp & perks- McKesson is an equal opportunity employer.
- Accommodation is available for applicants’ needs throughout all stages of the recruitment and selection process, up to the point of undue hardship.