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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing strategic relationships with Integrated Delivery Networks (IDNs) and health systems, focusing on customer retention, renewals, and delivering measurable value. Proficient in consultative selling, contract negotiations, and utilizing CRM tools to drive account growth and customer satisfaction.
Highest-signal resume keywords
Integrated Delivery Networks (IDNs) ManagementConsultative Selling SkillsSalesforce CRM ExperienceHealthcare Market Dynamics KnowledgeAccount Management Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ManagementContract NegotiationCustomer Relationship ManagementBusiness DevelopmentSolution ImplementationROI CommunicationAccount Growth StrategiesStrategic Business ReviewsOpportunity QualificationComplex Account Management
Soft Skills
Strong Communication SkillsProblem-Solving SkillsOrganizational SkillsPresentation SkillsNegotiation Skills
Tools & Technologies
SalesforceCRM Technology
Industry Keywords
Healthcare SalesHealthcare ServicesHealthcare DistributionMedical ProductsMarket DynamicsReimbursement340B
About the role
Key responsibilities & impact- Develop and manage strategic relationships with Integrated Delivery Networks (IDNs) and health system customers across an assigned multi-state territory
- Serve as a key point of contact for assigned accounts, driving customer retention, renewals, satisfaction, and adoption of enterprise solutions
- Build relationships with senior customer stakeholders and understand their business and financial priorities
- Connect customers with solutions that deliver measurable value
- Partner with internal subject matter experts and cross-functional teams to identify and qualify opportunities
- Support contract execution and implementation
- Demonstrate customer return on investment (ROI)
- Own and manage assigned IDN and health system accounts
- Lead customer renewal activities in partnership with sales and field leadership
- Conduct strategic business reviews and customer meetings
- Identify and qualify opportunities for additional enterprise solutions
- Apply a consultative selling approach
- Support opportunities from discovery and qualification through contracting, implementation, and customer adoption
- Establish and document measurable customer value and ROI
- Lead customer issue resolution by coordinating internal resources
- Maintain account activity, opportunity, pipeline, and customer information in Salesforce/CRM
- Monitor healthcare industry trends, market dynamics, and competitor activity
- Manage territory priorities and sales activities independently within a matrixed organization
Requirements
What you’ll need- Degree or equivalent experience and typically 4+ years of relevant experience
- Experience in sales, account management, business development, or customer relationship management
- Experience managing customer relationships and supporting sales, renewals, or account-growth opportunities
- Experience using CRM technology to manage customer activity, opportunities, or sales pipeline
- Experience selling to or managing relationships with Integrated Delivery Networks (IDNs), hospitals, or health systems
- Healthcare sales, healthcare distribution, healthcare services, medical products, or related industry experience
- Experience managing complex or strategic accounts with multiple decision-makers and stakeholders
- Strong consultative and solution-selling skills with demonstrated negotiation experience
- Experience supporting contract negotiations, renewals, solution implementations, or cross-selling
- Ability to communicate financial value, ROI, cost savings, and business outcomes to customers
- Knowledge of healthcare market dynamics, reimbursement, 340B, or other issues affecting health systems
- Strong business and financial acumen
- Experience working cross-functionally in a matrixed organization
- Salesforce or similar CRM experience
- Strong presentation, organization, problem-solving, and communication skills
- Ability to travel up to 75%, including overnight travel
- Valid driver's license and ability to travel within the assigned territory
- Ability to lift up to 25 pounds and perform occasional physical activities associated with customer visits or business travel
Benefits
Comp & perks- Competitive compensation package
- Annual bonus or long-term incentive opportunities may be offered
- Total Rewards benefits package
- Equal employment opportunities
- Reasonable accommodation for job search or application
