Field Service Representative

McKesson

. Conduct sales visits to Tier 1 and Tier 2 customer locations .

Posted 10/27/2026full-timeRemote • United StatesJuniorMid-Level💰 $62,000 - $65,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong relationship-building and consultative selling skills to effectively influence customer behaviors and drive business outcomes. Proficient in managing customer onboarding, product conversions, and territory sales while maintaining a customer-focused approach.

Highest-signal resume keywords

2+ Years Relevant ExperienceValid Driver's LicenseCustomer-Focused Problem-SolvingStrong Verbal CommunicationAbility to Learn Healthcare Products

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Relationship-Building SkillsSelf-MotivatedAdaptableDetail-OrientedStrong Organizational Skills

Industry Keywords

Sales VisitsCustomer OnboardingFormulary AdherencePPD Pricing ModelIncremental Sales OpportunitiesHealthcare ProductsCustomer SatisfactionDynamic EnvironmentCross-Functional CollaborationTerritory Management

About the role

Key responsibilities & impact

Conduct sales visits to Tier 1 and Tier 2 customer locations
Meet with key contacts at group customer locations to reinforce and sell McKesson's value proposition
Facilitate onboarding and initial customer-location ordering
Support key sales initiatives directed by Sales Managers and Tier 2 National Account Managers
Manage utilization and formulary adherence, particularly for customers using a PPD pricing model
Support McKesson Brand and other product conversions
Coordinate with Sales Managers and Tier 2 National Account Managers to capitalize on incremental sales opportunities
Execute sales calls on group customer locations as directed by the National Accounts team
Support customer onboarding through presentations to key personnel during the first 30 days of the customer's start date
Introduce new products to field locations based on product conversions and formulary changes
Educate PPD customer personnel and influence lower product utilization and adherence to the approved formulary
Identify customer satisfaction gaps and resell the value proposition as needed
Sell products to locations as allowed by customer agreement, including equipment, housekeeping products, and Specials
Visit customers 3 to 4 days a week at their individual locations
Travel within the assigned territory by car

Requirements

What you’ll need

2+ years of relevant experience
Valid Driver's License; 7-year motor vehicle record check completed during pre-employment
Relationship-building skills with the ability to establish trust and credibility with customers
Strong verbal communication and active listening skills
Consultative approach to influencing customer behaviors and business outcomes
Self-motivated with the ability to work independently and manage a territory effectively
Customer-focused problem-solving and decision-making abilities
Adaptable and comfortable working in a dynamic, fast-paced environment
Professional and approachable presence when interacting with customers and internal stakeholders
Ability to learn and understand healthcare products, technologies, and customer ordering systems
Strong organizational and time management skills
Detail-oriented with a commitment to accuracy and follow-through
Demonstrated curiosity and eagerness to learn
Ability to collaborate effectively with cross-functional teams
Comfortable with regular travel throughout an assigned territory
Willingness to relocate for future career growth is a plus
4-year degree in business or related field or equivalent experience
Must be authorized to work in the US; sponsorship is not available for this position
Able to travel up to 80%

Benefits

Comp & perks

Target sales incentive opportunity of $12,000 annually, paid on a quarterly basis
Monthly automobile allowance of $668 or a company-provided vehicle with fuel card
Comprehensive benefits package
Opportunities for career advancement within McKesson
Competitive compensation package
Annual bonus or long-term incentive opportunities may be offered
Reasonable accommodation for job search or application