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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in healthcare operations and team leadership, with a strong focus on improving workflows, operational efficiency, and compliance with healthcare regulations. Proficient in analyzing performance data to drive informed decisions and enhance service quality.
Highest-signal resume keywords
Healthcare Operations ManagementTeam Leadership and DevelopmentCRM/Salesforce ProficiencyInventory ManagementRegulatory Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Healthcare OperationsInventory ManagementPerformance Data AnalysisOperational ReportingWorkflow Improvement
Soft Skills
Communication SkillsInterpersonal SkillsProblem-Solving SkillsOrganizational SkillsAttention to Detail
Tools & Technologies
Microsoft OfficeCRM/SalesforceHealthcare Management SystemsSupply Chain Management Systems
Industry Keywords
Healthcare ComplianceHospital CoordinationSupply Chain ManagementLogisticsKPI Monitoring
About the role
Key responsibilities & impact- Supervise, coach, and mentor a team of Hospital Coordinators
- Oversee daily hospital operations, including order intake and processing, inventory coordination, product delivery, returns, and issue resolution
- Develop and manage team schedules
- Monitor team performance through KPIs, conduct performance reviews, and provide feedback and development support
- Act as the primary escalation point for complex operational or client issues
- Liaise between hospital staff, patients as applicable, and internal McKesson teams
- Identify opportunities to improve workflows, operational efficiency, cost management, and service quality
- Ensure adherence to McKesson policies, industry regulations, and healthcare compliance standards
- Generate, analyze, and present operational and performance reports
- Lead regular team meetings
- Participate in client meetings, business reviews, and quality improvement initiatives
Requirements
What you’ll need- Typically requires 3+ years of subject matter experience including exhibiting leadership capabilities
- Bachelor’s degree in healthcare administration, Supply Chain Management, Business Administration, or a related field; or equivalent relevant experience
- 3–5 years of experience in healthcare operations, hospital coordination, supply chain, or logistics
- Experience in a supervisory, team lead, or leadership role
- Experience with CRM/Salesforce required
- Strong understanding of hospital operations, inventory management, and healthcare regulatory requirements
- Proven ability to lead, motivate, and develop teams in a fast-paced environment
- Excellent communication, interpersonal, and problem-solving skills
- Strong analytical skills with the ability to interpret performance data and drive informed decisions
- Proficiency in Microsoft Office (Excel, Word, PowerPoint) and experience with healthcare or supply chain management systems
- Highly organized with strong attention to detail and the ability to manage multiple priorities effectively
- Must be able to travel up to 40% of the time
Benefits
Comp & perks- Competitive compensation package
- Annual bonus or long-term incentive opportunities may be offered
- Equal employment opportunities
- Reasonable accommodation for job search or application
