Patient Service Associate – 12-Month Contract

McKesson

. Enter and maintain accurate patient and program data in internal systems .

Posted 9/28/2026full-timeMississauga • CanadaJuniorMid-Level💰 CA$38,000 - CA$50,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong data entry and computer skills, with a focus on accuracy and attention to detail in a high-volume environment. Capable of effective communication and collaboration to support patient enrollment and program activities while adhering to compliance guidelines.

Highest-signal resume keywords

Data EntryCustomer ServiceMS OfficeBilingualism (French/English)Healthcare Environment Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryComputer SkillsMS OfficeCRM SystemsMedical Terminology

Soft Skills

Attention to DetailEffective CommunicationOrganizational SkillsMultitaskingProblem-Solving

Industry Keywords

Patient Support ProgramCompliance GuidelinesInsuranceReimbursementPatient Assistance Programs

About the role

Key responsibilities & impact

Enter and maintain accurate patient and program data in internal systems
Support patient enrollment, onboarding, and case updates
Manage inbound and outbound communications via phone, email, and fax
Verify patient and healthcare provider information for completeness and accuracy
Respond to routine inquiries from patients, providers, and stakeholders
Track and document program activities, including required safety and compliance records
Prioritize tasks and meet service-level timelines in a high-volume environment
Follow standard operating procedures, privacy, and compliance requirements
Assist with reporting, data validation, and administrative tasks
Collaborate with internal teams to ensure seamless patient support delivery

Requirements

What you’ll need

High school diploma or equivalent
0–1 year of experience in customer service, administration, or data entry
Strong data entry and computer skills (e.g., MS Office, CRM systems)
High attention to detail and accuracy
Effective written and verbal communication skills
Ability to follow processes, procedures, and compliance guidelines
Bilingualism (French/English) is an asset
Experience in a call centre, healthcare, or patient support program (PSP) is preferred
Familiarity with medical terminology or a healthcare environment
Exposure to insurance, reimbursement, or patient assistance programs
Strong organizational and multitasking skills
Problem-solving and critical-thinking abilities
Ability to work program hours of 8am to 8pm EST

Benefits

Comp & perks

Competitive compensation package as part of McKesson's Total Rewards
Annual bonus or long-term incentive opportunities may be offered
Equal employment opportunities
Reasonable accommodation for job search or employment application