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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates advanced Employee Relations expertise, including managing complex investigations, risk assessment, and developing defensible resolution strategies while ensuring compliance with Canadian employment standards. Possesses strong communication and coaching skills to effectively partner with business leaders and HR teams.
Highest-signal resume keywords
Employee Relations ConsultationWorkplace InvestigationsRisk AssessmentHR Business Partner ExperienceFrench Language Capability
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Employee RelationsWorkplace InvestigationsRisk AssessmentDocumentation ReviewFact AnalysisPerformance ManagementPolicy DevelopmentTraining Resource DevelopmentKPI DevelopmentLabor and Employment Law
Soft Skills
Excellent Communication SkillsCustomer OrientationConflict ManagementProblem SolvingDecisiveness
Certifications & Qualifications
Human Resources Certification
Industry Keywords
Canadian Employment StandardsHR Operating ModelChange ManagementComplianceConfidentiality
About the role
Key responsibilities & impact- Provide advanced Employee Relations consultation to McKesson Canada business leaders, HR partners, and employees
- Manage complex, high-risk, or escalated employee relations matters
- Lead sensitive or escalated workplace investigations, including intake, planning, interviews, evidence review, findings, documentation, and recommended outcomes
- Partner with business leaders, HR Business Partners, Legal, Compliance, and other stakeholders to assess risk and develop defensible resolution strategies
- Coach and train people leaders and HR partners on ER practices, investigations, performance management, documentation, and response strategies
- Ensure ER actions align with McKesson policies, quality standards, employment standards, and local or provincial requirements
- Review ER documentation, case strategies, and consultation approaches for consistency, quality, and defensibility
- Identify ER trends and recommend process, policy, training, or leadership interventions
- Support or manage litigation-sensitive matters, external claims, and agency/court-related files with legal counsel
- Monitor labor and employment law developments and share practical implications
- Customize ER approaches for the Canadian context while maintaining enterprise standards and McKesson values
- Develop and enhance ER tools, templates, process guidance, training resources, and KPIs
- Support change management and adoption of the HR operating model
Requirements
What you’ll need- Relevant education, training, certification, or equivalent experience in Human Resources, Employee Relations, Industrial Relations, Business, Law, or a related discipline preferred
- Minimum six (6) years of progressive Human Resources and/or Employee Relations experience required
- Prior HR Business Partner experience is an asset
- Experience managing complex employee relations matters and conducting workplace investigations
- Experience operating in a matrixed corporate environment with local and enterprise stakeholders
- Experience supporting Canadian employee populations and applying provincial employment standards preferred
- Advanced employee relations judgment, including risk assessment, escalation, and practical, defensible solutions
- Strong investigation skills, including interviewing, fact analysis, documentation, findings, and outcome recommendations
- Excellent written and verbal communication skills
- Strong customer orientation, influencing skills, decisiveness, conflict management, problem solving, and sound judgment
- Ability to manage ambiguity, balance competing priorities, maintain composure, and operate effectively in a fast-paced environment
- High degree of confidentiality, integrity, professionalism, and credibility with senior stakeholders
- Ability to identify ER trends and translate insights into process, policy, training, or risk mitigation recommendations
- French language capability preferred
Benefits
Comp & perks- Competitive compensation package
- Annual bonus or long-term incentive opportunities may be offered
- Benefits through McKesson’s Total Rewards program
- Hybrid work arrangement
- Up to 10% travel may be required
