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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Quality Management Systems (QMS) with a focus on Change Control, process improvement, and regulatory compliance within the pharmaceutical and healthcare sectors. Capable of leading cross-functional initiatives, analyzing data for trends, and providing actionable insights to enhance operational effectiveness.
Highest-signal resume keywords
Quality Management Systems (QMS)Change ControlProcess ImprovementRegulatory ComplianceData Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Change ControlDocument ManagementCAPARisk ManagementAuditsProcess GovernanceContinuous ImprovementData IntegrityValidationCybersecurity
Soft Skills
Stakeholder EngagementCommunicationProblem-SolvingFacilitationCoaching
Tools & Technologies
Electronic QMSAnalyticsAutomationDashboardsValidation Documentation
Certifications & Qualifications
Quality CertificationProject Management CertificationChange Management CertificationProcess Improvement Certification
Industry Keywords
PharmaceuticalsMedical DevicesHealthcare DistributionFDA RequirementsDEA Compliance
Tech Stack
Tools & technologiesCyber Security
About the role
Key responsibilities & impact- Lead the design, implementation, harmonization, and continuous improvement of enterprise QMS processes, primarily Change Control
- Develop requirements, standards, procedures, controls, and implementation plans
- Evaluate business-unit practices, regulatory requirements, process risks, and operational needs
- Recommend practical solutions, decision options, and escalation paths
- Manage complex workplans, dependencies, risks, milestones, stakeholder engagement, communications, training, and readiness activities
- Define business and quality requirements for digital workflows, analytics, and automation
- Coordinate solution evaluation, user acceptance testing, validation documentation, deployment readiness, and lifecycle changes
- Develop process measures, dashboards, and review routines; analyze trends and control effectiveness
- Prepare insights and recommendations for management review
- Facilitate working sessions, communities of practice, and governance discussions
- Track decisions and actions, resolve issues, and escalate matters requiring enterprise decisions
- Develop guidance, tools, education, and coaching for Quality teams and process owners
- Coordinate cross-functional resources and vendors for approved initiatives
- Travel up to 30% based on implementation, stakeholder, and site-support needs
Requirements
What you’ll need- Bachelor's degree in quality, engineering, life sciences, business, information systems, or a related field, or equivalent relevant experience
- Minimum of 7 years of progressively responsible experience in Quality Management Systems within pharmaceuticals, medical devices, healthcare distribution, or another regulated industry
- Experience leading complex, cross-functional process improvement or implementation initiatives without direct authority over all participants
- Experience with Change Control, document management, CAPA, training, risk management, audits, or related QMS processes
- Deep expertise in at least one enterprise QMS process
- Strong working knowledge of QMS principles, process governance, risk-based decision-making, change management, and continuous improvement
- Knowledge of applicable FDA requirements and familiarity with DEA, state Board of Pharmacy, and other requirements relevant to pharmaceutical distribution, as appropriate
- Ability to analyze data, identify trends and control gaps, and present concise recommendations
- Working knowledge of data integrity, validation, privacy, cybersecurity, access control, and human oversight considerations for digital or AI-enabled Quality solutions
- Must be authorized to work in the US
- Sponsorship is not available for this position
- Professional certification in quality, project management, change management, or process improvement is preferred
- Experience supporting implementation or optimization of an electronic QMS is preferred
Benefits
Comp & perks- Competitive compensation package
- Annual bonus or long-term incentive opportunities may be offered
- Benefits as part of McKesson’s Total Rewards
