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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong clinical experience and customer service skills while effectively managing patient interactions and administrative tasks in a healthcare setting. Proficient in maintaining clinic operations and supporting physicians with patient evaluations and vitals.
Highest-signal resume keywords
Clinical ExperienceCustomer Service SkillsTime ManagementPatient Vitals MonitoringAttention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient Intake AssessmentsData EntryVital Signs MeasurementMedical Terminology KnowledgePhysiology Knowledge
Soft Skills
Problem SolvingCritical ThinkingCollaborationVerbal CommunicationWritten Communication
Tools & Technologies
ExcelWordZoomTeamsGoogle MeetsSalesforce
Certifications & Qualifications
MDpanel-Approved Scrubs
Industry Keywords
Healthcare AdministrationClinical OperationsPatient SatisfactionQuality ImprovementCross-Functional Team
About the role
Key responsibilities & impact- Participate as part of the Day of Evaluation Team at clinic sites within the assigned territory
- Engage with physicians and applicants throughout medical evaluations
- Provide customer service and physician support before, during, and after examinations
- Arrive prepared for scheduled shifts and ensure clinics are open, clean, and ready
- Welcome applicants, verify identities, and direct them to the correct location
- Greet physicians and ensure they have required MDpanel resources
- Ensure forms and patient/applicant intake are completed before evaluations
- Support physicians with taking vitals and measurements such as blood pressure, weight, and height
- Manage the daily schedule, including adjustments for no-shows and late arrivals
- Maintain front-desk cleanliness, organization, and supply levels; order needed supplies
- Prepare clinic rooms before and after evaluations
- Perform filing, copying, and data-entry tasks
- Complete, scan, and upload all forms on the evaluation day
- Maintain physician and applicant satisfaction through positive interactions
- Adhere to company policies and procedures
- Close and secure the clinic at the end of the evaluation day
- Participate in quality-improvement efforts
Requirements
What you’ll need- Minimum of 1 year of clinical experience or front or back office healthcare administration required
- Knowledge of physiology, anatomy, and medical terminology is a plus
- Excellent time management and ability to multitask
- Excellent customer service skills
- Experience monitoring and recording patient vitals is a plus
- Experience with intake assessments and managing new examinee forms
- Strong attention to detail and ability to problem solve and think critically
- Ability to work collaboratively in a cross-functional team environment
- Excellent verbal and written communication skills
- Professional demeanor with strong customer service attitude
- Proficiency in Excel, Word, Zoom, Teams, Google Meets, and Salesforce is preferred
- Must be reliable and arrive on time at clinical facilities
- Valid work authorization for the country in which applying; sponsorship is unavailable
- Must be available for schedules covering any day of the week, Monday through Sunday
- Offices may be located up to 2 hours from the employee's home address
- MDpanel-approved scrubs required
Benefits
Comp & perks- MDpanel approved scrubs are required attire as a TMA
- Training is available for monitoring and recording patient vitals
- Collaborative scheduling that supports employee needs and team goals
- Equal opportunity and inclusive workplace
- Accommodations available during the application or interview process