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Senior Claims Analyst
MDS Group. Ensure the proper progress of intermediate-complexity claims, notifying the insurance company of the fact or event that triggered the client's claim for coverage analysis and investigation in accordance with the policy .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing intermediate-complexity claims, ensuring compliance with claims-handling regulations, and providing exceptional customer service. Proficient in analyzing coverage and maintaining effective communication with clients throughout the claims process.
Highest-signal resume keywords
Claims ManagementCustomer ServiceData AnalysisRegulatory ComplianceProfessional Experience in Insurance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims HandlingCoverage AnalysisMicrosoft OfficeData VerificationPolicy Analysis
Soft Skills
Customer FocusCollaborationAnalytical SkillsPlanningOrganizational Abilities
Industry Keywords
Insurance BrokerageCivil Liability ClaimsFinancial Lines ClaimsClaims Process MonitoringPremium Surcharge Management
About the role
Key responsibilities & impact- Ensure the proper progress of intermediate-complexity claims, notifying the insurance company of the fact or event that triggered the client's claim for coverage analysis and investigation in accordance with the policy
- Support customer service by phone and/or through digital tools for partial-loss, total-loss, or assistance claims
- Monitor the entire claims process through the insurer's communication channels, ensuring compliance with claims-handling regulations
- Share data and information with clients regarding all stages of the process, providing support and guidance
- Monitor open and/or settled claims, setting deadlines for internal control and subsequent premium surcharge at renewal
- Analyze contracted coverage by verifying data and information in the current policy
- Perform related professional activities as required by the department, with training, professional qualifications, and guidance from the immediate manager
Requirements
What you’ll need- Bachelor's degree in Law, Business Administration, Economics, or a related field
- Intermediate knowledge of Microsoft Office
- Professional experience at insurance brokerages handling Civil Liability and Financial Lines claims
- Customer focus, professionalism, collaboration, innovation, analytical skills, planning, and organizational abilities
Benefits
Comp & perks- Health and dental insurance
- Life insurance
- Meal allowance
- Transportation allowance
- Profit-sharing bonus
- Wellhub
- Wellz
- Extended maternity and paternity leave
- Day off
- Discounts on personal insurance policies, including auto, life, home, travel, and others