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Learning Technology Assistant
Mears Group, Inc.. Complete general learning administration, including monitoring shared inboxes, logging requests, booking sessions and rooms, updating attendance records and collecting learner feedback .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organisational skills and attention to detail in managing learning administration and maintaining accurate records. Proficient in using technology and learning management systems to support digital learning processes and provide first-line support to learners.
Highest-signal resume keywords
Learning Management System MaintenanceAttention To DetailOrganisational SkillsCommunication SkillsCuriosity And Willingness To Learn
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Strong Attention To DetailGood Organisational SkillsGood Communication SkillsCuriosity And Willingness To Learn
Tools & Technologies
Learning Management SystemDigital Learning Materials
Certifications & Qualifications
Full UK Driving Licence
Industry Keywords
Learning AdministrationLearner FeedbackProcess AutomationFirst-Line SupportRecord Maintenance
About the role
Key responsibilities & impact- Complete general learning administration, including monitoring shared inboxes, logging requests, booking sessions and rooms, updating attendance records and collecting learner feedback
- Maintain Learning Management System enrolments, course information and learner records
- Assist with learning process automation, including notifications, request logging and administrative reminders
- Provide first-line support to learners, managers and instructors, escalating complex issues
- Support maintenance and accessibility of digital learning materials and resources
- Maintain accurate records of requests, actions and recurring issues
- Support management of the digital learning materials library
- Assist with creation and development of AI agents and record feedback on their effectiveness
Requirements
What you’ll need- Good standard of general education with Maths and English skills essential
- Curiosity and genuine willingness to learn and develop new skills
- Strong attention to detail and ability to maintain accurate records
- Good organisational and communication skills
- Comfortable using technology and learning new systems
- No previous office experience required; entry-level opportunity
- Full UK driving licence desirable but not essential
- Entitlement to work within the UK; Mears does not currently offer visa sponsorship
- Relevant Background, Identity & Security checks before commencement
- To drive a Mears vehicle: aged over 21, held licence over 3 months, and fewer than 9 points
Benefits
Comp & perks- 25 days annual leave plus bank holidays
- Family friendly policies including enhanced maternity (14 weeks full pay, 12 weeks half pay and 13 weeks statutory pay), paternity (4 weeks full pay) and adoption leave
- Employee Assistance Programme with free confidential support and counselling
- Mears Rewards discounts and cashback
- Annual Mears Fun Day
- Volunteering leave up to two days per year
- Cycle to Work Scheme
- Share save scheme
- Recognition and long service awards
- Buy up to 5 days holiday each year depending on length of service
- Learning and development opportunities
- Career progression opportunities across Mears Group
- Occupational health support
- Green car scheme with Tusker after successful probation period
- Colleague networks and support groups focused on diversity, wellbeing and career development
- Company Sick Pay
- Life Assurance (2x annual salary)
- 5% employee and 3% employer pension contribution with People pension