FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong planning and organisational capabilities in managing roofing and scaffolding projects, with a focus on effective communication and customer service. Proficient in using MCM and MSPS systems while maintaining compliance and accurate documentation.
Highest-signal resume keywords
Planning Or Scheduling ExperienceSocial Housing ExperienceStrong Written And Verbal Communication SkillsKnowledge Of Repairs And Maintenance ProcessesExcellent Organisational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
PlanningSchedulingData ManagementRecord KeepingCustomer CorrespondenceEmail ManagementJob IssuanceSpreadsheet MaintenanceRepairs KnowledgeTime Management
Soft Skills
Attention To DetailTeam PlayerPositive ApproachCustomer-First ApproachAbility To Handle Challenging Situations
Tools & Technologies
MCM SystemMSPS SystemMicrosoft OfficeExcel
Certifications & Qualifications
UK Driving Licence
Industry Keywords
RoofingScaffoldingSocial HousingCustomer ServiceAdministrative Support
About the role
Key responsibilities & impact- Plan and programme roofing and scaffolding works
- Speak with residents and subcontractors by telephone
- Manage emails and customer correspondence
- Handle customer enquiries and complaints professionally
- Use MCM and MSPS systems
- Maintain and update spreadsheets and records
- Issue jobs to subcontractors
- Support roofing and scaffolding work programmes
- Prepare and issue notification letters
- Prioritise workload to meet business demands
- Collaborate with supervisors, operatives, other departments and subcontractors
- Monitor and update repair jobs daily, including appointments, follow-on works, and overdue tasks
- Communicate clearly with residents, operatives, and stakeholders
- Maintain accurate records, data, and documentation for compliance
- Provide general administrative support to the projects team
Requirements
What you’ll need- Strong written and verbal communication skills
- Good knowledge of Microsoft Office packages, including Excel
- Excellent organisational skills
- Ability to prioritise and manage a busy workload
- Planning or scheduling experience
- Social housing experience
- Strong attention to detail
- Team player with a positive and professional approach
- Experience in a similar role with the same or similar duties
- Experience working in a fast-paced, pressurised environment
- Excellent time management, organisational, and communication skills
- A customer-first approach with the ability to handle challenging situations
- Knowledge of repairs and maintenance processes
- Entitlement to work within the UK; Mears does not currently offer visa sponsorship
- To drive a Mears vehicle: aged over 21, held a licence over 3 months, and fewer than 9 points
- Successful completion of relevant Background, Identity & Security checks before commencement of employment
Benefits
Comp & perks- Family friendly policy including enhanced maternity/paternity leave
- Generous Pension Scheme
- Sick Pay
- Refer a friend scheme (total award £1000)
- Share saver scheme
- Eye test vouchers
- Employee Assistance Programme (Access to Free counselling service)
- Wellbeing service (Access to trained mental health & wellbeing advisors)
- Mears Annual Family Fun Day for you and your family, fully paid for including lunch
- Mears Rewards performance recognition platform with high street vouchers
- Volunteering Leave
- Excellent training and development opportunities
- 25 days holiday entitlement along with bank holidays