Associate Process Improvement Consultant

Med-Metrix

. Implement Med-Metrix’s Suite of Revenue Cycle Technology, including Hospital and Professional Fee Front End Patient Access Workflow, Patient Accounting Workflow, Denials Workflow, and Liability Estimator .

Posted 9/26/2026full-timeRemote • New Jersey • United StatesJuniorMid-LevelWebsite

Tech Stack

Tools & technologies

RPAGo

About the role

Key responsibilities & impact

Implement Med-Metrix’s Suite of Revenue Cycle Technology, including Hospital and Professional Fee Front End Patient Access Workflow, Patient Accounting Workflow, Denials Workflow, and Liability Estimator
Support project teams during implementation planning, design, configuration, user acceptance testing, training, delivery, and monitoring of AnalytX Technologies
Participate in client assessment meetings to determine existing workflow processes
Collaborate with Process Improvement Consultants to develop best-practice design documentation in Visio
Participate in rollout of Robotic Process Automation and Machine Learning integration add-ons to AnalytX Workflow projects
Analyze large data sets to identify improvement opportunities and present supporting data to project teams
Translate Visio documentation into pseudocode for Development and QA teams
Diagnose application bugs and gather technical documentation while working with Development and QA teams
Ensure programmed rules and actions match client processes defined during design
Lead clients through User Acceptance Testing and organize signoff progress through reporting mechanisms
Prepare customer Super Users to train End Users for Go Live
Escalate and communicate priorities, successes, and project risks to Project Management and Leadership
Use, protect, and disclose patients’ protected health information in accordance with HIPAA
Comply with Information Security and HIPAA policies and procedures
Limit viewing of PHI to the minimum necessary for assigned duties
Perform other duties as assigned

Requirements

What you’ll need

A Bachelor’s Degree or equivalent work experience
2+ years of experience working in a software implementation setting
Application system configuration and testing experience preferred
Direct interaction with Development or IT teams preferred
Strong business writing skills
Strong critical thinking and root-cause analysis skills
Ability to assess problems, process relevant information, and recommend solutions
Ability to work independently and in a rapidly changing environment
High proficiency with Microsoft Office, particularly Excel and Visio
Strong interpersonal and communication skills
Strong problem-solving and creative skills
Ability to exercise sound judgment and make decisions based on accurate and timely analyses
High level of integrity and dependability, with a strong sense of urgency and results orientation
Willingness to work a flexible schedule and/or outside normal work hours when needed
Must possess a smartphone or electronic device capable of downloading applications for multifactor authentication and security purposes
Ability to follow directions, collaborate with others, and handle stress

Benefits

Comp & perks

Flexible schedule and/or work outside normal work schedule when needed
Travel to client sites may be required up to 50%
Company-provided work-related use of Med-Metrix revenue cycle technology and AnalytX Technologies
Multifactor authentication and security support via smartphone or electronic device requirement