Director, Revenue Cycle Management

Med-Metrix

. Manage all operational aspects of accounts receivable outsourcing engagements .

Posted 10/23/2026full-timeRemote • New Jersey • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing accounts receivable operations within healthcare, ensuring compliance with HIPAA and regulatory standards while maintaining strong client relationships. Proficient in problem-solving and decision-making, with a focus on achieving organizational goals and enhancing operational efficiency.

Highest-signal resume keywords

Accounts Receivable ManagementHealthcare Compliance KnowledgeTeam Leadership ExperienceMicrosoft Office Suite ProficiencyInterpersonal Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Accounts Receivable ManagementFinancial ReportingRegulatory ComplianceProblem SolvingData AnalysisInternal Control ImplementationPayment Trend ReportingClient Relationship ManagementOperational ManagementInsurance Reimbursement Knowledge

Soft Skills

Interpersonal SkillsCommunication SkillsReliabilityFlexibilityCustomer Service Orientation

Industry Keywords

Healthcare RegulationsHIPAA ComplianceGovernment PayorsPhysician Business OfficeInternal Control Standards

About the role

Key responsibilities & impact

Manage all operational aspects of accounts receivable outsourcing engagements
Oversee engagement teams and maintain positive client relationships
Provide assistance and resolution to external and internal client inquiries
Prepare required reports and logs
Act as a technical expert on financial class responsibility for clients and team members
Maintain current knowledge of healthcare issues and regulations, especially government payors
Report payment and denial trends and procedural problems to clients
Recommend corrections for identified trends and problems
Establish realistic goals and priorities aligned with organizational objectives
Report policy, compliance, legal, regulatory, and internal control violations or concerns
Assist with internal control failure remediation efforts
Ensure internal control requirements, implementation, performance, and change management within the area of responsibility
Ensure remote client access is promptly disabled for terminated or transferred employees when applicable
Ensure direct reports comply with Information Security and HIPAA policies
Protect and disclose patients’ PHI according to HIPAA standards and limit PHI access to the minimum necessary
Perform other duties as assigned

Requirements

What you’ll need

Bachelor’s Degree required
10 years minimum experience in a physician business office setting or similar setting
7 years minimum experience managing physician receivables
Prior Management experience required
Knowledge of governmental, legal and regulatory provisions related to collection activity
Knowledge of insurance company practices regarding reimbursement
Ability to work well individually and in a team environment
Must be reliable, responsible, goal oriented and flexible
Proficiency in Microsoft Office Suite
Strong interpersonal skills and ability to communicate well at all levels of the organization
Strong problem solving and creative skills, with the ability to exercise sound judgment and make decisions based on accurate and timely analyses
High level of integrity and dependability, with a strong sense of urgency and results orientation
Excellent written and verbal communication skills required
Gracious and welcoming personality for customer service interaction
Occasional travel to client locations
Must possess a smartphone or electronic device capable of downloading applications for multifactor authentication and security purposes