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Supervisor, Accounts Receivable Services – Hospital
Med-Metrix. Monitor and oversee the daily activities of the accounts receivable team, including inventory management and staff training .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in accounts receivable management within a healthcare setting, ensuring compliance with HIPAA regulations and effective team training. Proficient in problem-solving, communication, and maintaining confidentiality while managing client inquiries and staff productivity.
Highest-signal resume keywords
Accounts Receivable ManagementHospital Billing ExperienceHIPAA ComplianceMicrosoft Office Suite ProficiencyInterpersonal Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Accounts Receivable ManagementHospital BillingHome Infusion BillingQuality Assurance ReviewsReport PreparationProblem SolvingDecision MakingProductivity MonitoringClient Inquiry ResolutionInformation Security Compliance
Soft Skills
Interpersonal SkillsCommunication SkillsCollaborationFlexibilityReliability
Tools & Technologies
Microsoft Office SuiteElectronic Device for Multifactor Authentication
Industry Keywords
Healthcare RegulationsPatient ConfidentialityPHI ManagementStaff TrainingAttendance Monitoring
About the role
Key responsibilities & impact- Monitor and oversee the daily activities of the accounts receivable team, including inventory management and staff training
- Coordinate follow-up activities to ensure equitable work assignments, timely account follow-up, and achievement of collection goals
- Perform weekly quality assurance reviews of the team’s work
- Review staff productivity reports weekly
- Provide weekly staff productivity updates to the AR Analyst
- Assist with and resolve external and internal client inquiries
- Prepare and maintain required reports or logs
- Maintain current knowledge of healthcare-related issues and regulations
- Identify issues and work with the manager and director to resolve them
- Provide training, monitoring, feedback, and disciplinary action as necessary
- Monitor team attendance and PTO usage
- Disable remote client access for terminated or transferred employees when applicable and in a timely manner
- Ensure direct reports are trained and comply with Information Security and HIPAA policies and procedures
- Limit viewing of PHI to the minimum necessary to perform assigned duties
- Perform other duties as assigned
Requirements
What you’ll need- 3+ years experience in a hospital business office setting or similar setting
- Experience in Hospital/Facility billing and Home Infusion billing
- Proficiency in Microsoft Office Suite
- Strong interpersonal skills and ability to communicate well at all levels of the organization
- Strong problem solving and creative skills, with the ability to exercise sound judgment and make decisions based on accurate and timely analyses
- Excellent written and verbal communication skills required
- Must possess a smartphone or electronic device capable of downloading applications for multifactor authentication and security purposes
- Must be able to follow directions, collaborate with others, and handle stress
- Must be able to perform the stated physical demands, including sitting, manual tasks, operating computers and telephones, extending arms, kneeling, talking, and hearing
- Must understand and comply with Information Security and HIPAA policies and procedures
- Must use, protect, and disclose patients’ PHI in accordance with HIPAA standards
- Must maintain confidentiality
- Must be reliable, responsible, goal oriented, and flexible
Benefits
Comp & perks- Remote or virtual job
- Multifactor authentication and security access via smartphone or electronic device