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Supervisor, Accounts Receivable Services – Hospital Experience
Med-Metrix. Monitor and oversee the daily activities of the accounts receivable team, including inventory management and staff training .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in accounts receivable management within a healthcare setting, ensuring compliance with HIPAA regulations and effective team training. Proficient in monitoring productivity, resolving client inquiries, and maintaining accurate reporting.
Highest-signal resume keywords
Accounts Receivable ManagementHospital Billing ExperienceHIPAA ComplianceMicrosoft Office Suite ProficiencyTeam Training and Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Accounts Receivable ManagementHospital BillingHome Infusion BillingQuality Assurance ReviewsReport PreparationData AnalysisProblem SolvingDecision MakingInformation Security CompliancePatient Health Information Management
Soft Skills
Interpersonal SkillsCommunication SkillsReliabilityFlexibilityCollaboration
Industry Keywords
Healthcare RegulationsPTO ManagementClient InquiriesStaff Productivity MonitoringTeam Attendance Management
About the role
Key responsibilities & impact- Monitor and oversee the daily activities of the accounts receivable team, including inventory management and staff training
- Monitor and coordinate follow-up activities to ensure equitable work assignments, timely account follow-up, and achievement of collection goals
- Perform weekly quality assurance reviews of the team’s work
- Review staff productivity reports weekly
- Provide weekly staff productivity updates to the AR Analyst
- Assist with and resolve external and internal client inquiries
- Prepare and maintain reports or logs as required
- Maintain current working knowledge of healthcare-related issues and regulations
- Identify issues and work with the manager and director to resolve them
- Provide training, monitoring, feedback, and disciplinary action as necessary
- Monitor team attendance and PTO usage
- Ensure remote client access is disabled promptly for terminated or transferred employees when applicable
- Ensure direct reports are trained and compliant with Information Security and HIPAA policies and procedures
- Limit viewing of PHI to the minimum necessary to perform assigned duties
- Perform other duties as assigned
Requirements
What you’ll need- 3+ years experience in a hospital business office setting or similar setting
- Experience in Hospital/Facility billing and Home Infusion billing
- Ability to work well individually and in a team environment
- Must be reliable, responsible, goal oriented and flexible
- Proficiency in Microsoft Office Suite
- Strong interpersonal skills and ability to communicate well at all levels of the organization
- Strong problem solving and creative skills
- Ability to exercise sound judgment and make decisions based on accurate and timely analyses
- High level of integrity and dependability with a strong sense of urgency and results orientation
- Excellent written and verbal communication skills required
- Must possess a smartphone or electronic device capable of downloading applications for multifactor authentication and security purposes
- Ability to follow directions, collaborate with others, and handle stress
- Ability to perform the stated physical demands, including sitting, moving around the work area, performing manual tasks, operating office equipment, extending arms, kneeling, talking, and hearing
- Must understand and comply with Information Security and HIPAA policies and procedures
- Must use, protect, and disclose patients’ protected health information only in accordance with HIPAA standards
Benefits
Comp & perks- Remote or virtual work arrangement
- Multifactor authentication and security access via smartphone or electronic device
- Equal employment opportunity and nondiscrimination protections