Team Lead, Accounts Receivable Services

Med-Metrix

. Support the management team with coordination of Accounts Receivable department activities and operations .

Posted 10/27/2026full-timeRemote • New Jersey • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Accounts Receivable management, including claims processing, denial resolution, and training. Proficient in using practice management systems and maintaining compliance with HIPAA standards while ensuring high-quality service delivery.

Highest-signal resume keywords

Accounts Receivable ManagementClaims ProcessingTraining New UsersMedical Terminology KnowledgePractice Management Systems Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims SubmissionDenial ResolutionCPT CodesModifiersDiagnosis CodesMicrosoft Office SuiteBasic Excel SkillsPayer Payment AnalysisMedical Billing Error CorrectionProductivity Tracking

Soft Skills

Strong Interpersonal SkillsExcellent Communication SkillsProblem Solving SkillsSound JudgmentCollaboration

Tools & Technologies

EPIC PBAllscriptsCernerNavinetNovitasphereWorkflow SystemsClient Host Systems

Industry Keywords

Insurance CollectionsMedical PracticeMedical FacilityAmbulatory Surgical CenterHospitalHIPAA ComplianceInformation Security

About the role

Key responsibilities & impact

Support the management team with coordination of Accounts Receivable department activities and operations
Assist global team members by answering questions and providing ongoing support
Provide initial training on the client host system
Track productivity and quality of Accounts Receivable Representatives
Identify improvement opportunities through one-on-one evaluations of the Accounts Receivable team
Follow up with payers to ensure timely resolution of outstanding claims via phone, email, fax, or websites
Maintain departmental productivity and quality standards and support identified training needs
Use workflow systems, client host systems, and other tools to collect payments and resolve accounts
Adhere to client and team policies and procedures
Initiate appeals and submit accurate requests, supporting documentation, and communications to complete recovery processes
Identify and correct medical billing errors
Analyze and resolve issues causing payer payment delays
Analyze and trend claims issues to proactively reduce denials
Interact cooperatively and courteously with patients, visitors, coworkers, management, and clients
Use, protect, and disclose patients’ PHI in accordance with HIPAA standards
Comply with Information Security and HIPAA policies and limit PHI viewing to the minimum necessary
Perform other duties as assigned

Requirements

What you’ll need

High School diploma or equivalent required
Experience in insurance collections, including submitting and following up on claims for a Medical Practice, Medical Facility/Medical Billing Company, Ambulatory Surgical Center, and/or Hospital
Experience with training new users
Knowledge of the denied claims and appeals process
Understanding of underpayments and credit balance process
Experience with practice management systems; EPIC PB, Allscripts and/or Cerner preferred
Extensive knowledge of individual payor websites, including Navinet and Novitasphere
Knowledge of Medical Terminology, CPT Codes, Modifiers and Diagnosis Codes
Proficiency in Microsoft Office Suite, with basic Excel skills
Strong interpersonal skills and ability to communicate well at all levels of the organization
Strong problem solving and creative skills, sound judgment, and ability to make decisions based on accurate and timely analyses
High level of integrity and dependability with a strong sense of urgency and results orientation
Excellent written and verbal communication skills required
Maintain confidentiality and a professional attitude at all times
Must possess a smartphone or electronic device capable of downloading applications for multifactor authentication and security purposes
Ability to follow directions, collaborate with others, and handle stress