Communications Analyst – Communities

MED-REVIEW

. Design and maintain communication journeys for ambassadors, including onboarding, activation, re-engagement of inactive members, campaign communications, and program cycles.

Posted 9/17/2026contractRemote • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in creating and managing communication journeys across digital channels, with a strong focus on copywriting, organizational skills, and data analysis to optimize engagement. Proficient in maintaining brand voice consistency and collaborating with cross-functional teams to align messaging strategies.

Highest-signal resume keywords

Copywriting SkillsCommunication Journey DesignPortuguese Writing ProficiencyOrganizational SkillsExperience in Education Market

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

CopywritingCommunication FlowsData AnalysisContent CreationDigital Marketing

Soft Skills

Strong Organizational SkillsAutonomyAdaptability

Tools & Technologies

WhatsAppInstagramCanvaFigmaTask Management Tools

Certifications & Qualifications

Bachelor’s Degree in CommunicationsBachelor’s Degree in AdvertisingBachelor’s Degree in JournalismBachelor’s Degree in Marketing

Industry Keywords

Online CommunitiesAmbassador ProgramsAffiliate ProgramsContent Creator ManagementMedical Student Community

About the role

Key responsibilities & impact

Design and maintain communication journeys for ambassadors, including onboarding, activation, re-engagement of inactive members, campaign communications, and program cycles.
Define the messages, channels, triggers, and cadence for each journey.
Produce ready-to-publish messaging to promote courses, free resources, and offers on WhatsApp, Instagram, and college groups.
Write explanatory materials about offers, commercial terms, deadlines, and program mechanics.
Manage the private WhatsApp announcements group and the announcements area in the Circle community.
Plan the publication calendar, maintain posting frequency, and ensure consistency of tone.
Maintain brand voice consistency across the ambassador base, following tone-of-voice guidelines and personas.
Track communication metrics, including open rates, clicks, responses, campaign participation, and the volume of content published by ambassadors.
Adjust messages and journeys based on results.
Collaborate with marketing, sales, and product teams to align campaign, launch, and offer messaging with the community calendar.

Requirements

What you’ll need

Proven experience creating copy for digital channels (WhatsApp, email, social media, or communities).
Experience building communication flows or journeys (messaging cadences, onboarding sequences, and campaigns with multiple sends).
Excellent Portuguese writing skills, including clarity, grammatical accuracy, and the ability to adapt copy for different audiences and channels.
Strong organizational skills and autonomy to manage a communications calendar and meet deadlines while handling multiple deliverables simultaneously.
Familiarity with task management and collaborative documentation tools.
Previous experience with online communities, ambassador programs, affiliate programs, or content creator management.
Strong copywriting skills and experience creating simple marketing assets.
Bachelor’s degree completed or in progress in Communications, Advertising, Journalism, Marketing, or a related field.
Basic design skills or familiarity with Canva/Figma to create supporting materials without relying entirely on the design team.
Experience in the education market.
Familiarity with the medical student community.
Ability to read and interpret data to evaluate communication performance.

Benefits

Comp & perks

Medical insurance
Dental insurance
Home office allowance
Bonus
Education allowance
Paid leave
Education partnerships with FIAP and USP
Day off
TotalPass
Digital hospital
Life insurance
Prescription medication allowance