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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing licensing processes for Behavioral Health, Nursing, and Physician license types, ensuring compliance with state requirements while providing exceptional communication and customer service. Proficient in navigating complex licensing requirements and maintaining organization in a fast-paced environment.
Highest-signal resume keywords
Behavioral Health LicensingNursing LicensingPhysician LicensingCritical ThinkingGoogle Suite Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Primary Source VerificationApplication ReviewQuality CheckDeficiency ResolutionTimely Submission Management
Soft Skills
Excellent CommunicationCustomer ServiceAttention to DetailOrganizational SkillsProblem-Solving
Tools & Technologies
Google SuiteDocHubSlack
Industry Keywords
Multi-State LicensingIMLCNLCLicensure ComplianceRemote Work Adaptability
About the role
Key responsibilities & impact- Review and maintain assigned queue to ensure completeness and accuracy in accordance with state licensing requirements
- Review and quality check license applications and Primary Source Verifications for accuracy and completeness, and submit applications and PSVs
- Initiate and manage primary source verifications for education, training, employment, and licenses
- Monitor and resolve deficiencies, including Board communication as needed
- Communicate with providers and clients regarding requirements, missing items, and status updates
- Collaborate with internal teams and external agencies to facilitate timely licensure
- Prepare and provide license status updates to clients
- Manage mailing processes, including printing, assembling, tracking, and timely submission of application materials
- Monitor files to ensure timely completion of outstanding requirements
- Support time-sensitive updates, including application corrections and email address changes
- Participate in scheduled and ad hoc meetings
- Assist with special projects and other assigned duties
Requirements
What you’ll need- Experience with Behavioral Health, Nursing, and Physician license types; multi-state experience preferred (IMLC, NLC a plus)
- Strong critical thinking and problem-solving skills with the ability to navigate complex licensing requirements
- Excellent communication and customer service skills; able to clearly articulate next steps to providers and stakeholders
- Close attention to detail with strong organizational, time management, and multitasking abilities
- Ability to adapt and pivot in a fast-paced, remote environment while maintaining productivity during workload fluctuations
- Professional demeanor when interacting with providers, clients, and internal teams
- Tech-savvy with proficiency in Google Suite; experience with DocHub, Slack, and startup environments
Benefits
Comp & perks- 6 month contract with potential opportunity to extend
- Remote work environment
