FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading and developing Implementation Project Managers while managing complex B2B SaaS implementations. Proficient in building scalable processes, translating business requirements into technical specifications, and driving performance through data-driven insights.
Highest-signal resume keywords
SaaS Implementation ManagementPeople ManagementData Integration ExpertiseAPI-Based SetupProject Management Tools Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical Project ManagementImplementation Processes DevelopmentWorkflow ConfigurationScoping and SOW Pricing StructuresKPI DefinitionComplex Escalation ManagementImplementation Timeline OptimizationCustomer Insights GatheringPerformance ManagementData-Driven Decision Making
Soft Skills
CoachingAccountabilityProblem SolvingCommunicationLeadership
Tools & Technologies
AI ToolsProject Management Software
Industry Keywords
B2B SaaSImplementation ServicesEnterprise SolutionsScaling EnvironmentConfiguration-Heavy Vertical
About the role
Key responsibilities & impact- Lead, coach, and develop a team of Implementation Project Managers
- Set clear goals and performance expectations, hold the team accountable, and create room for growth
- Serve as escalation point for complex, high-impact projects
- Build a culture of accountability and continuous improvement
- Own the staffing model and define project capacity, hiring needs, and hiring profiles
- Build onboarding and training programs for new implementers
- Build project plans with milestones, owners, and timelines and drive successful go-lives
- Lead technically complex implementations involving data integrations, workflow configurations, and API-based setups
- Translate customer business requirements into technical specifications and align scope with Product and Engineering
- Identify risks, remove blockers, and ensure clean handoffs between Sales, Solutions Consulting, Implementation, Engagement Management, and PE Ops
- Define objectives, KPIs, scalable processes, and data-driven implementation milestones
- Develop scoping and SOW pricing structures and partner with Sales to position and sell implementation services
- Own time-to-live, hours per implementation, and utilization by tier
- Build dashboards and operating cadences to manage implementation performance
- Gather and share customer insights to improve the product and onboarding journey
- Drive paid services to margin neutral or positive with cost floors by tier
Requirements
What you’ll need- 7+ years of experience in SaaS implementation, technical project management, or professional services
- 3+ years of people management experience directly leading and developing an Implementation team
- Track record of owning complex, enterprise B2B SaaS implementations end-to-end
- Strong technical fluency across data integrations, API-based setups, and workflow configuration
- Ability to translate between business and engineering teams
- Experience building implementation processes and operating models from the ground up in a scaling environment
- Demonstrated ability to shorten implementation timelines while maintaining quality, with measurable improvements in hours and weeks
- Experience independently managing complex customer escalations with composure
- Prior experience in a scaling B2B SaaS startup environment
- Experience in a configuration-heavy, complex vertical
- Strong proficiency with AI and project management tools
- Data-driven approach to managing delivery and performance
Benefits
Comp & perks- Equity
- Benefits as part of the total compensation package