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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in disability case management, including the ability to analyze claims, develop case management plans, and enhance the skills of disability claims specialists. Strong communication skills and bilingualism in English and French are essential for effective collaboration with various stakeholders.
Highest-signal resume keywords
Disability Case ManagementCoaching And DevelopmentCommunication SkillsBilingualism (English And French)Health Care And Insurance Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Disability Claims ManagementCase Management PlansAnalysis Of Medical ReportsContract Wording KnowledgeTrend Report Analysis
Soft Skills
Effective CommunicationRelationship BuildingEmployee DevelopmentCollaboration
Industry Keywords
Disability ManagementAccommodation ConceptsReturn To WorkHealth-Related Terminology
About the role
Key responsibilities & impact- Provide quality and cost-effective coaching strategies to increase individual and organizational productivity
- Provide development opportunities that enhance knowledge, develop skills and enrich Disability claims specialists and consultants’ capability
- Coach and develop disability claim specialists and consultants
- Monitor, review, and support critical components of the case management lifecycle
- Review initial claim decisions and develop appropriate case management plans
- Support effective communication practices and key milestones such as COD and CPPD
- Identify required support and monitor treatment progress and plan outcomes
- Collaborate with members, employers, and healthcare providers
- Increase and monitor quality of case management according to the active case management protocol
- Build effective relationships to support employee development and engagement
- Review and correct disability management files and reports
- Manage action plans and decisions, or provide recommendations, on highly complex disability claims
Requirements
What you’ll need- University degree or college diploma in a relevant discipline
- At least 5 years’ experience in disability case management with another insurer or government agency managing short- and long-term disability claims
- Demonstrated written and verbal communication skills
- Strong knowledge of contract wording
- Ability to thoroughly analyze disability management trend reports, medical reports, and other available tools
- Background in training or coaching is a strong asset
- Deep understanding of the health care and insurance fields
- Knowledge of health-related terminology, concepts of accommodation and return to work
- Bilingualism (English and French) is required
- Ability to communicate with claimants, providers, physicians, employers, group administrators, human resources, and lawyers
Benefits
Comp & perks- Flexible work arrangements and emphasis on work-life balance
- Comprehensive health, vision and dental plan that is 100% employer paid effective on your first day
- 100% employer-matched Defined Contribution Pension Plan
- Annual Incentive Bonus which recognizes your contribution to our success
- Paid vacation and additional Vacation Purchase Program
- Wellness benefits, health resources and fitness center discounts
- Career path encouraging you to follow your passions, learn new skills and focus on growing your career with Medavie
