IT Systems Administrator

Medely

. Own Okta as the identity and access control plane, including SSO, SCIM, group rules, profile mapping, authentication policies, MFA/FastPass, Device Trust, and admin role scoping .

Posted 10/17/2026full-timeRemote • United StatesMid-LevelSenior💰 $85,000 - $95,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Okta administration, including SSO, SCIM, and Device Trust, while managing MDM for macOS and Windows environments. Proficient in automating employee lifecycle processes and integrating various SaaS tools to enhance operational efficiency.

Highest-signal resume keywords

Okta AdministrationMDM for macOS and WindowsAutomation with n8n and Okta WorkflowsSaaS Management Tools1Password Administration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SSO (SAML/OIDC)SCIMRBACDevice TrustAutomationREST APIsGoogle Workspace AdministrationZoom AdministrationTicketing Platform AdministrationSecurity Controls

Soft Skills

Clear Technical WritingDeadline ManagementProactive Problem SolvingCollaboration with HR

Tools & Technologies

OktaN8nZoom1PasswordToriiMicrosoft 365Google WorkspaceNotionZapierMake

Certifications & Qualifications

Okta Certified ProfessionalOkta Certified AdministratorNotion Certification

Industry Keywords

SaaS OperationsIdentity and Access ManagementSOC 2 ComplianceEmployee Lifecycle ManagementShadow IT

Tech Stack

Tools & technologies

MacOSVault

About the role

Key responsibilities & impact

Own Okta as the identity and access control plane, including SSO, SCIM, group rules, profile mapping, authentication policies, MFA/FastPass, Device Trust, and admin role scoping
Design and maintain RBAC, access-control matrices, birthright access, time-bound access, automatic revocation, and recurring access reviews
Govern service and shared accounts and produce audit-ready evidence for SOC 2 and security reviews
Design, build, and maintain n8n, Okta Workflows, and ticketing-platform automations and integrations
Automate the employee lifecycle from pre-hire preparation through onboarding, role changes, leaves, and offboarding
Partner with HR / People Ops on lifecycle data standards, trigger timing, start dates, role changes, leaves, and terminations
Build self-service access requests with approval routing and automatic provisioning
Own macOS and Windows MDM, including enrollment, profiles, compliance baselines, patching, app deployment, encryption, and hardware lifecycle
Maintain Okta Device Trust and harden device-enrollment controls
Provide frontline support for Medely Help and handle occasional password/MFA resets, break/fix troubleshooting, and remote machine replacement
Configure ticketing catalogs, forms, routing, categories, SLAs, privacy-aware inbox boundaries, and AI triage
Maintain the IT knowledge base and internal runbooks in Notion
Administer Zoom Workplace and Zoom Phone, including SSO/SCIM, licensing, recordings, phone numbers, porting, call queues, IVR, routing, E911, compliance, and lifecycle automation
Enable and govern AI tools, LLM APIs, MCP connectors, and AI agents with access controls, data boundaries, logging, and human review
Own Torii for SaaS discovery, shadow-IT triage, application ownership, license reclamation, and renewal/consolidation decisions
Monitor Okta logs and admin activity, support incident response, administer 1Password, and support security awareness and SOC 2 evidence collection
Design IT data architecture, sources of truth, synchronization patterns, dashboards, metrics, SaaS audits, renewals, and license reclamation
Administer Notion teamspaces, permissions, SCIM/SSO, databases, forms, automations, and AI agents
Deliver provisioning gap reports, production automations, Torii reviews, Zoom audits, self-service access, automated lifecycle workflows, access reviews, device-trust coverage, and trusted IT operational dashboards

Requirements

What you’ll need

4+ years in IT operations, systems administration, or IT engineering in a SaaS-first, remote company
Deep, hands-on Okta administration: SSO (SAML/OIDC), SCIM, group rules, attribute mapping, authentication policies, Device Trust, and Okta Workflows
Hands-on MDM for both macOS and Windows, including ABM/ADE, Autopilot, compliance policies, and app deployment
Comfortable troubleshooting, hardening, and deploying on both macOS and Windows
Microsoft 365 / Office 365 experience, including licensing, app deployment, Entra ID basics, Google Workspace coexistence, and Office apps on macOS and Windows
Experience building automations and integrations with n8n, Okta Workflows, Zapier/Make, or Workato using REST APIs, webhooks, and JSON
Hands-on experience building with LLM APIs (Anthropic/OpenAI), MCP connectors, and AI agents using least privilege, sensitive-data protection, human-in-the-loop controls, logging, and documentation
Strong understanding of least privilege, RBAC, joiner/mover/leaver processes, and SOC 2-aligned IT controls
Experience partnering with HR / People Ops on employee lifecycle management
Hands-on 1Password administration, including provisioning, vault design, permissions, policies, account recovery, and shared-credential governance
Security-minded approach; comfortable reading authentication logs and identifying risky configurations
Experience with SaaS management / shadow IT discovery tools such as Torii, Productiv, or Zluri
Google Workspace administration
Hands-on Zoom and Zoom Phone administration, including licensing, SSO/SCIM, meeting and recording policies, number management and porting, call queues, auto receptionists, routing, and E911
Advanced ticketing platform administration, including workflows, routing, request forms and catalogs, SLAs, queues, and integrations
Ability to translate technical concepts into plain English and business needs into technical requirements and workflows
Clear technical and non-technical writing for runbooks, knowledge-base articles, and decision documents
Reliable ownership, deadline management, and proactive blocker escalation
Self-directed technical growth through platforms, certifications, side projects, or new tools
Okta Certified Professional strongly preferred
Okta Certified Administrator strongly preferred
Notion certification strongly preferred
If not already Okta Certified, complete Okta Professional and Administrator certification within the first 6 months

Benefits

Comp & perks

401k
Medical, dental, and vision insurance
Flexible and unlimited PTO
Paid parental leave
Equity
Remote work
Okta Expert Learning Pass and training available for required certifications