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Account Manager
MediaNews Group. Serve as the client's main point of contact, leading internal and external communication and meetings .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong client communication and project management skills, with a focus on digital advertising concepts and campaign structures. Proficient in managing cross-functional workflows and ensuring accountability while maintaining high emotional intelligence.
Highest-signal resume keywords
Exceptional Communication SkillsStrong Organizational AbilityAdvanced Knowledge of Digital AdvertisingExperience with CRMs and Reporting Dashboards2–4 Years of Account Management Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Digital Advertising ConceptsCampaign StructuresGoogle AdsMeta AdsGoogle AnalyticsProject ManagementTimelines ManagementRisk FlaggingAttention to DetailClient Documentation Review
Soft Skills
Proactive Problem-SolverHigh Emotional IntelligenceOwnershipAccountabilityProfessional Communication
Tools & Technologies
SalesforceGoogle SheetsExcelGoogle DocsTask Management Tools
Industry Keywords
Digital MarketingAccount ManagementClient RetentionCross-Functional WorkflowsSales Environment
About the role
Key responsibilities & impact- Serve as the client's main point of contact, leading internal and external communication and meetings
- Ensure timely follow-through on action items
- Retain and grow revenue through preparedness, accuracy, proactive service, and customer service
- Maintain communication cadence and monitor client sentiment
- Proactively surface potential retention risks
- Prepare for onboarding by reviewing client documentation and setting up internal assets
- Lead and coordinate internal and external onboarding calls
- Define expectations and responsibilities
- Coordinate with Strategists, Sales, Creative, and Operations for kickoff
- Deliver packets, recap emails, timelines, and launch confirmations
- Manage client emails and meeting cadences
- Document interactions and maintain organized client folders and project documentation
- Prepare meeting agendas and review Account Reviews internally
- Proof client-facing documents for clarity and accuracy
- Serve as the central communication point between clients, Strategists, and Operations
- Equip Strategists with clear tasks and accurate notes
- Monitor weekly campaign pacing and flag under-delivery, tracking, and inventory risks
- Track approvals and dependencies
- Improve professional skills through training and discussions/audits
- Demonstrate ownership, accountability, and problem-solving
Requirements
What you’ll need- Candidates must reside in CO, FL, MA, MN, OH, PA, or TX
- Exceptional communication skills—professional, concise, and a client-first tone
- Strong organizational ability with rigorous attention to detail
- Ability to manage timelines, dependencies, and multiple ongoing projects
- Proactive problem-solver with strong judgment and the ability to flag risks early
- Skilled at managing cross-functional workflows and ensuring accountability
- Advanced knowledge of digital advertising concepts and campaign structures (Programmatic, Search, Social) and digital advertising platforms (Programmatic, Google Ads, Meta Ads, etc.)
- Comfortable working and presenting in a high-pressure sales environment
- High emotional intelligence—maintains trust, calm, and credibility in every interaction
- Experience leading client communication, meetings, and project flow
- Prior use of CRMs (Salesforce), reporting dashboards, and task/project management tools
- Proficiency in Google Analytics and Google Ads
- Familiarity with G Suite & Microsoft Suite—Google Sheets, Excel, Docs, and standard digital reporting tools
- 2–4 years of account management experience in the digital marketing industry
- Bachelor’s degree or equivalent experience required
- Must be willing to submit and pass the necessary required pre-employment background checks
Benefits
Comp & perks- Potential quarterly bonus (OTE $65,000 - $70,000)
- Medical insurance
- Dental insurance
- Life insurance
- Disability insurance
- 401k
- Paid time off
- Select paid holidays