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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing caseloads and creating individualized care plans while coordinating medical and social services for diverse populations. Proficient in educating members about Medicare and Medicaid benefits and conducting assessments in home and community-based settings.
Highest-signal resume keywords
Registered Nurse LicenseBachelor's Degree in Nursing or Social WorkExperience in Community-Based ServicesStrong Knowledge of Medicare and MedicaidMnCHOICES Certified Assessor Training
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Individualized Care PlansCommunity-Based ServicesClinical SkillsDocumentation SkillsTelephonic AssessmentsIn-Home AssessmentsProblem-Solving AbilityScheduling and Time ManagementKnowledge of Medical Assistance ProgramsExperience with Disabilities and Seniors
Soft Skills
Interpersonal SkillsOrganizational SkillsAbility to Simplify Medical LanguageCollaboration SkillsAdaptability
Tools & Technologies
Microsoft Office SuiteTelehealth PlatformsCase Management Software
Certifications & Qualifications
Active RN License in MinnesotaSocial Work License in MinnesotaPublic Health CertificationMnCHOICES Certified Assessor Training
Industry Keywords
MedicareMedicaidHome and Community-Based ServicesCase ManagementLow-Income Populations
About the role
Key responsibilities & impact- Manage an assigned caseload of members independently
- Create individualized care plans
- Coordinate delivery of approved medical and social services
- Educate members about Medicare and Medicaid benefits
- Serve as a trusted primary contact to address and mitigate member questions and concerns
- Partner with physicians, providers, and county financial entities regarding care plans
- Provide updates on member progress
- Conduct telephonic and in-home assessments
- Independently schedule and manage work according to member availability and regulatory requirements
- Travel to member homes within Medica’s service area
- Perform other duties as assigned
Requirements
What you’ll need- Reside in Minnesota and support membership in the state
- Registered Nurse: RN diploma or associate/bachelor’s degree in nursing plus a minimum of 2 years’ experience in community-based services, OR bachelor’s degree in nursing with a Public Health Certification plus a minimum of 1 year’s experience in community-based services
- Social Worker: Bachelor’s degree in Social Work
- 3–5+ years of experience beyond degree; Social Work qualification includes 1–2+ years of community-based services
- Active, unrestricted RN license or Social Work license in Minnesota
- MnCHOICES Certified Assessor Training (MNCAT) preferred or ability to obtain within 21 days of employment
- Public Health Certification preferred, but not required
- Experience in home and community-based services/case management
- Experience working with people with disabilities and seniors
- Comfortable working with diverse, low-income populations
- Strong knowledge of Medicare and Medical Assistance programs
- Excellent interpersonal skills and ability to simplify medical language for non-medically trained members
- Ability to work independently, collaborate as a team member, shift priorities, and reprioritize tasks
- Strong clinical and documentation skills
- Innovative problem-solving ability
- Exceptional organizational skills
- Willingness to travel within Medica’s Service Area
- Reliable transportation
- Private area of the home designated for a home office environment
- General comfort with technology and proficiency in Microsoft Office Suite
- Legally authorized to work in the United States; no work visa sponsorship available
Benefits
Comp & perks- 4 or 5 day work week options
- Consistent schedule free of evenings, weekends, and holidays
- Remote/home-based work arrangement
- Mileage reimbursement for travel in the community
- Medical insurance
- Dental insurance
- Vision insurance
- Paid time off (PTO)
- Paid holidays
- Paid volunteer time off
- 401(k) contributions
- Caregiver services