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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing caseloads, creating individualized care plans, and coordinating medical and social services for diverse populations. Proficient in educating members about Medicare and Medicaid benefits while maintaining strong clinical and documentation skills.
Highest-signal resume keywords
RN LicenseCommunity Based Services ExperienceMedicare KnowledgeMnCHOICES Certified Assessor TrainingPublic Health Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Individualized Care PlansTelephonic AssessmentsIn-Home AssessmentsClinical SkillsDocumentation Skills
Soft Skills
Interpersonal SkillsProblem-Solving AbilityOrganizational SkillsTeam CollaborationTask Prioritization
Tools & Technologies
Microsoft Office SuiteTelehealth Platforms
Certifications & Qualifications
RN Diploma or DegreePublic Health CertificationMnCHOICES Certified Assessor Training
Industry Keywords
MedicareMedicaidHome and Community Based ServicesCase ManagementDisability Services
About the role
Key responsibilities & impact- Manage an assigned caseload of members independently
- Create individualized care plans
- Coordinate delivery of approved medical and social services
- Educate members about Medicare and Medicaid benefits
- Serve as a primary contact to address and mitigate member questions or concerns
- Partner with physicians, providers, and county financial entities regarding care plans
- Provide updates on member progress
- Conduct telephonic and in-home member assessments
- Independently schedule and manage work based on member availability and regulatory requirements
- Perform other duties as assigned
Requirements
What you’ll need- RN Diploma or Degree in Nursing (Associates or Bachelors) plus a minimum of 2 years’ experience in community based services, OR Bachelor’s degree in Nursing with a Public Health Certification plus a minimum of 1 year experience in community based services
- 5+ years of experience beyond degree
- Active, unrestricted RN License in the state of MN
- MnCHOICES Certified Assessor Training (MNCAT) preferred or ability to obtain within 21 days of employment
- Public Health Certification preferred, however not required
- Experience in home and community based services/case management
- Experience working with those who have a disability and with seniors
- Comfortable working with diverse, low-income populations
- Strong knowledge of Medicare and Medical Assistance programs
- Excellent interpersonal skills and ability to simplify medical language for non-medically trained members
- Ability to work independently, collaborate as a team player, and reprioritize tasks
- Strong clinical and documentation skills
- Strong innovative problem-solving ability
- Exceptional organizational skills
- Willingness to travel within Medica's Service Area
- Reliable transportation
- Private area of your home designated for home office environment
- General comfort with technology and proficiency in the Microsoft Office Suite
- Must reside in Minnesota
- Must be legally authorized to work in the United States; Medica does not offer work visa sponsorship
Benefits
Comp & perks- Flexible choice of a 4- or 5-day work week
- Consistent schedule free of evenings, weekends, and holidays
- Home-based work
- Mileage reimbursement
- Medical insurance
- Dental insurance
- Vision insurance
- PTO
- Paid holidays
- Paid volunteer time off
- 401K contributions
- Caregiver services
