FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
About the role
Key responsibilities & impact- Serve as the first point of contact for client phone calls and visits
- Deliver exceptional care to clients, patients, and colleagues
- Carry out reception duties, greet clients on arrival, and update records
- Triage emergency appointments, contact clients, and rearrange appointments as needed
- Manage the practice diary to optimise appointment availability according to team skillset
- Answer client phone calls and manage messages
- Ensure appointment slots are available for online booking
- Process repeat prescription order requests
- Work collaboratively within a supportive team
Requirements
What you’ll need- Excellent reception skills
- Good numeracy skills
- Experience using online appointment booking systems
- Ability to prioritise and remain calm under pressure
- Flexibility and willingness to learn
- Previous veterinary receptionist experience is desirable but not essential
- Weekend working on a rotational basis is required (1 in 3 Saturdays or Sundays)
- Bank holiday working is on a rotational basis depending on clinic needs
Benefits
Comp & perks- Health Cash Plan from day one
- 24/7 counselling and wellbeing support
- Life Assurance 3 x salary
- 5 weeks’ annual leave plus Bank Holidays, rising with length of service
- Extra ‘Day for You’, a paid day off just for you
- Cycle to Work
- Season Ticket loans
- Discounts on Medivet products and services