Account Manager

Medlogix

. Serve as the lead contact for an assigned book of business .

Posted 11/5/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client relationship management and account retention, with a strong focus on compliance monitoring and issue resolution. Proficient in utilizing CRM systems and industry-specific tools to drive account growth and enhance client satisfaction.

Highest-signal resume keywords

Client Relationship ManagementAccount Management ExperienceContract Compliance MonitoringCRM Database MaintenanceIndustry Regulatory Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementClient OnboardingLead GenerationMarketing Plans DevelopmentIssue Resolution

Soft Skills

Interpersonal CommunicationPresentation SkillsCollaborationProblem-Solving

Tools & Technologies

MyMedlogix PortalCRM Software

Industry Keywords

Auto CompensationWorkers’ CompensationMedical ClaimsIndependent Medical ExamPeer Review

About the role

Key responsibilities & impact

Serve as the lead contact for an assigned book of business
Ensure products, services and workflows meet and exceed client expectations
Manage client relationships and retention
Work with Operations to monitor contract compliance, identify trends and spearhead issue resolution
Work with Business Development to seek product expansion opportunities
Achieve high account visibility through meetings, phone calls, email, industry events, and conferences
Identify and initiate relationships with new industry contacts
Build relationships internally and externally with industry contacts
Coordinate inter-departmental communications for optimal servicing
Provide visibility into client trends and referral patterns while monitoring competition and industry regulatory requirements
Use the MyMedlogix portal to resolve issues, provide demonstrations, and assist with training and onboarding new adjusters
Attend client meetings and prepare and deliver presentations
Prepare and deliver year-end reviews and periodic meetings with clients and Medlogix stakeholders
Maintain the CRM database with client updates and new growth opportunities in real time
Assist and support Sales, including lead generation
Onboard and set up new accounts within Medlogix
Support account growth by pursuing opportunities to expand product and service offerings
Troubleshoot customer product problems and handle issues
Develop marketing and sales plans for growth of existing accounts
Keep informed of industry changes, new products, services, and customer-relevant information

Requirements

What you’ll need

Bachelor’s degree from an accredited four-year college is preferred
1-3 years in Auto and/or Workers’ Compensation, Medical Claims, Independent Medical Exam and Peer Review account management experience is preferred
Candidates located in NJ, NY, PA, or DE are preferred due to travel requirements