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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing B2B SaaS product areas, focusing on patient engagement and workflow automation. Proficient in utilizing AI coding tools to enhance product development and improve user experiences through iterative cycles.
Highest-signal resume keywords
B2B SaaS Product ManagementAI Coding Tools UsageCustomer Discovery SkillsWorkflow Automation ExperienceProduct Improvement Cycles
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product Direction SettingPrototypingWireframingSystem Behavior AnalysisData Querying
Soft Skills
Relationship BuildingDecision Making with Incomplete Information
Tools & Technologies
Claude CodeCodexCursor
Industry Keywords
Patient EngagementHealthcareWorkflow Automation
About the role
Key responsibilities & impact- Own the patient engagement product area and determine what the initial product should become
- Build relationships with practice staff and leaders, observe workflows, and identify opportunities for AI agents to take work off staff members' plates
- Set product direction and select problems to solve
- Lead work through discovery, delivery, adoption, and measurable results
- Identify shortcomings in the current experience and develop a path from MVP to best-in-class product
- Create prototypes, test them with customers in real workflows, and refine the experience
- Define what completing a job means for AI agents and partner with engineering to build them
- Make clear when staff need to intervene in agent workflows
- Wireframe and prototype independently
- Use AI coding tools daily to investigate product behavior, query data, and create testable experiences
- Track work completed, time returned to staff, patient follow-through, and adoption
- Diagnose problems and use findings to shape subsequent releases
- Report to Max Headley, VP of Product
Requirements
What you’ll need- Independently owned a B2B SaaS product area and delivered results
- Experience with products where the buyer and daily user are different people
- Demonstrated real customer discovery skill, including decisions based on observed customer behavior
- Experience taking a product beyond its first release through repeated improvement cycles
- Daily use of AI coding tools such as Claude Code, Codex, or Cursor (required)
- Technical fluency to reason about system behavior and dependencies, query data, and evaluate coding-agent output
- Comfort making decisions with incomplete information
- Healthcare, patient engagement, or workflow automation experience (nice to have)
- Experience serving both business customers and their patients or end users (nice to have)
- Experience building AI agents and designing agent-person handoffs (nice to have)
- Early-stage experience taking a first product into a mature one (nice to have)
- Must answer whether sponsorship will be required to work in the US
Benefits
Comp & perks- Offers equity
- Offers bonus
- Health insurance
- Dental insurance
- Vision insurance
- Unlimited PTO
- Regular company offsites