Apply

Ready to go for it?

AI Apply speeds things up—apply directly if you prefer.

FREE ACCESS
5,000–10,000 jobs/day
Scoutfield Logo

See all jobs on Scoutfield

Search thousands of fresh jobs every day.

Discover
  • Fresh listings
  • Fast filters
  • No subscription required
Create a free account and start exploring right away.
Meierhofer AG

Customer Support Engineer, Clinical Applications

Meierhofer AG

. Handle support requests from existing customers regarding software solutions for hospitals .

Posted 11/9/2026full-timeBerlin • GermanyMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Help Desk and 2nd-level support within a healthcare environment, with strong skills in database analysis and SQL. Possesses excellent customer service abilities and effective communication in German.

Highest-signal resume keywords
Help Desk Support2nd-Level SupportDatabase AnalysisSQL QueriesCustomer Service Orientation

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Database AnalysisSQL QueriesProblem AnalysisTicket DocumentationSoftware Solutions
Soft Skills
Customer Service OrientationStructured ApproachCommunication Skills
Certifications & Qualifications
Degree in Information Technology
Industry Keywords
Healthcare EnvironmentMedical Software SolutionsOn-Call Duty

Tech Stack

Tools & technologies
SQL

About the role

Key responsibilities & impact
  • Handle support requests from existing customers regarding software solutions for hospitals
  • Categorize, prioritize, and document tickets
  • Conduct problem and database analyses
  • Handle and respond to user inquiries by phone, email, or remote access
  • Structure complex issues and work with Product Management and Development to identify solutions

Requirements

What you’ll need
  • Degree or vocational training in Information Technology, or a comparable qualification
  • Professional experience in Help Desk or 2nd-level support, ideally in a medical or healthcare environment
  • Knowledge of databases and SQL queries/procedures
  • Strong customer-service orientation and a structured approach to work
  • Willingness to participate in on-call duty every 6–8 weeks
  • Excellent written and spoken German

Benefits

Comp & perks
  • Work remotely up to 3 days per week
  • Onboarding and mentoring program
  • Positive working environment and strong team spirit
  • Work in a growing market at the intersection of healthcare and IT
  • Professional and personal development opportunities
  • Bicycle leasing and public transport subsidy