Supervisor – Dairy Frozen

Meijer

. Plan, direct and supervise team members in day-to-day store operations .

Posted 11/12/2026full-timeWaterford • Michigan • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and mentoring abilities in retail management, focusing on customer service excellence and team development. Proficient in managing store operations, financial analysis, and maintaining high standards of store presentation.

Highest-signal resume keywords

Retail Management ExperienceTeam LeadershipCustomer Service ExcellenceFinancial AnalysisConflict Resolution

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

P&L ManagementSales Strategy ImplementationStaffing and HiringTraining and DevelopmentSuggestive Selling Techniques

Soft Skills

MentoringCommunicationConflict ResolutionTeam CollaborationCustomer Engagement

Certifications & Qualifications

Required Certifications

Industry Keywords

Retail OperationsCustomer ServiceStore AppearanceProduct PresentationSafety Practices

About the role

Key responsibilities & impact

Plan, direct and supervise team members in day-to-day store operations
Serve as mentor and coach for all team members
Implement strategies to improve customer service and drive store sales
Ensure customer needs are met and service is quick and efficient
Maintain store appearance, product presentation and company standards
Provide courteous, friendly and efficient service to customers and team members
Manage staffing, selection and hiring to achieve staffing needs
Promote succession planning and identify development needs
Participate in and remain accountable for promotion decisions
Document and apply disciplinary actions and make discharge recommendations
Manage P&L, achieve sales and maintain department shrink
Model exceptional, fast and friendly customer service
Communicate the Meijer Friendly Initiative in team meetings and conversations
Mentor and coach team members to exceed customer service and sales goals
Ensure team training completion and adherence to required training
Spend most working time in the store communicating with customers and team members
Promote a safe work environment
Perform other duties as assigned

Requirements

What you’ll need

High school diploma or its equivalent required
2-3 years of related retail experience
One year of management experience
Rotational assignments in other areas of the store such as meat, bakery, produce and deli; customer service and product flow experience is helpful
Demonstrated ability to communicate clear and precise direction to team members
Demonstrated ability to resolve conflict by addressing root cause issues
Demonstrated ability to manage multiple tasks
Demonstrated ability to analyze financial and statistical information and use it to make informed decisions
Demonstrated ability to teach suggestive selling
Demonstrated ability to lead an organization that practices working safely at all times
Demonstrated ability to mentor team members, including SDITs, hourly team members and team leaders
Successful completion of all required certifications
Reliable and consistent attendance required

Benefits

Comp & perks

Meijer Rewards
Weekly pay
Scheduling flexibility
Paid parental leave
Paid education assistance
Team member discount
Development programs for advancement and career growth