Recovery Specialist

Member First Mortgage LLC (NMLS ID# 149532)

. Support Default operations by maintaining accurate reconciliations, financial records, and reports .

Posted 10/9/2026full-timeRemote • Michigan • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing default operations, including accurate reconciliations, financial record maintenance, and compliance coordination. Proficient in loss mitigation processes and government reporting, with strong analytical and problem-solving skills.

Highest-signal resume keywords

Default Operations ManagementLoss Mitigation Claims ProcessingFinancial Record MaintenanceGovernment ReportingAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ReconciliationFinancial Record KeepingConflict ResolutionDocument VerificationAudit PreparationMortgage Claim SubmissionData ManagementCompliance CoordinationLoss MitigationElectronic Default Reporting

Soft Skills

Detail OrientedOrganizational SkillsTime ManagementProblem SolvingProfessionalism

Tools & Technologies

Windows EnvironmentOutlookWordExcelFHA Connection

Industry Keywords

Government-Sponsored EnterprisesUSDAFannie MaeState Assistance ProgramsConfidentiality

About the role

Key responsibilities & impact

Support Default operations by maintaining accurate reconciliations, financial records, and reports
Conduct first-level conflict resolution, build relationships, and solicit cooperation
Manage deceased borrower processes, including verifying legal documentation, updating system records, coordinating with Compliance, and preventing unauthorized disclosures
Oversee successor-in-interest transitions and maintain audit-ready documentation
Prepare files and documentation for mortgage claim submissions and audits
Follow up on mortgage insurance claims, information requests, and post-foreclosure results
Prepare loss mitigation claims for filing through FHA Connection
Submit supporting documents to Government-Sponsored Enterprises for claims
Manage and submit monthly Electronic Default Reporting data to entities such as USDA and Fannie Mae
Maintain accurate default status updates and historical submission records
Review and process requests regarding state assistance programs
Ensure government agencies receive timely responses
Provide backup support for other loss mitigation areas
Perform other duties as assigned

Requirements

What you’ll need

One year to three years of similar or related experience
A high school education or GED
Quick learner and detailed knowledge of departmental policies, practices and procedures
Strong numeric aptitude, problem solving and analytical skills
Detail oriented and organized
Ability to meet goals and deadlines in a fast-paced environment
Strong time management skills and ability to handle multiple projects simultaneously
Strong level of computer skills and ability to function in a Windows environment utilizing Outlook, Word, and Excel
Professionalism and ability to maintain confidentiality
Solid decision-making skills

Benefits

Comp & perks

Generous and competitive healthcare packages
Employer paid short-term and long-term disability
Employer paid Life Insurance
100% Employer paid Vision
401K Plan with match
20 days PTO - no waiting periods!
Fun and collaborative team environment
Flexible work-from-home arrangement