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Outbound Customer Advisor – Inside Sales, Digital Medical Products
memodio. Explain the benefits of the memodio app to warm leads, motivate them to obtain a prescription, and support them through to final product usage .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in outbound sales and customer acquisition, with a strong focus on communication and relationship-building in the digital health sector. Proficient in utilizing CRM systems to enhance customer interactions and optimize performance metrics.
Highest-signal resume keywords
Outbound Sales ExperienceExcellent Communication SkillsCRM Systems ProficiencyFluent GermanPerformance Marketing Understanding
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Telephone-Based Customer AcquisitionLead GenerationPerformance MarketingCustomer OnboardingCustomer Feedback Monitoring
Soft Skills
Persuasive CommunicationStructured Working StyleHigh ResilienceMotivation
Tools & Technologies
CRM SystemsHubSpot
Industry Keywords
Digital Health SolutionsHealthcare SalesB2B SalesCustomer Journey Optimization
About the role
Key responsibilities & impact- Explain the benefits of the memodio app to warm leads, motivate them to obtain a prescription, and support them through to final product usage
- Provide operational support and onboarding for new customers
- Communicate with existing customers
- Carefully document customer interactions in the CRM system and other tools
- Continuously monitor customer feedback and performance KPIs and identify opportunities for optimization
- Collaborate with various teams to ensure a seamless and successful customer journey
Requirements
What you’ll need- Experience in outbound sales, telesales, or telephone-based customer acquisition
- Excellent communication skills and a persuasive manner on the phone
- Structured, independent working style and a hands-on mentality
- Interest in digital health solutions and prevention
- Very strong technical understanding of performance marketing
- Experience in telephone sales or lead generation
- Ability to conduct structured conversations and generate interest
- Experience with CRM systems, ideally HubSpot
- High resilience and motivation
- Fluent German, both written and spoken
- Experience in healthcare or working with physicians/medical facilities (a plus)
- Experience in B2B sales or healthcare sales (a plus)
- Brief informal cover letter, up-to-date CV, and earliest possible start date
Benefits
Comp & perks- Attractive bonus compensation: High performance bonuses for completed sales, with no cap
- Home-office first: 100% remote – work from anywhere in Germany
- Modern setup provided, including laptop, headset, and software
- No cold calling: You will work with warm leads who are already interested in memodio
- Work creatively and agilely: Your conversations and ideas generate directly measurable results
- Excellent development opportunities in Sales or Business Development
- Permanent employment contract