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Virtual Assistant – Mental Health Clinic
Mental Health Practitioners. Answer phone calls, emails, and client messages with professionalism and empathy .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication and organizational skills while managing patient appointments and records in a fast-paced environment. Proficient in electronic billing and scheduling systems, with a focus on detail and efficiency.
Highest-signal resume keywords
Electronic Billing ManagementPatient Appointment SchedulingFast Typing Skills (50–70+ WPM)Detail-OrientedStrong People Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Electronic Scheduling SystemsPatient Record ManagementTyping SkillsMulti-Screen Navigation
Soft Skills
ProfessionalismEmpathyClear CommunicationSelf-MotivationDependability
Tools & Technologies
MonitorLaptop
Industry Keywords
Mental Health FieldRemote WorkClient Communication
About the role
Key responsibilities & impact- Answer phone calls, emails, and client messages with professionalism and empathy
- Schedule, reschedule, and confirm patient appointments
- Use and manage electronic billing and scheduling systems
- Keep patient records organized and up to date
- Communicate and coordinate with providers and patients
- Work efficiently across multiple screens and platforms
- Help the practice stay organized and responsive behind the scenes
Requirements
What you’ll need- Strong people skills; warm, patient, and clear communicator
- Fast and accurate typing, ideally 50–70+ words per minute
- Experience using a monitor and a laptop
- Detail-oriented, dependable, and self-motivated
- Comfortable working independently in a remote setting
- Quick learner, excited to grow and take initiative
- Interest in the mental health field is a plus
- Must be available on weekends
- Must be available during clinic hours of 7am–8pm, seven days a week
- Must work at least 10 hours every weekend, either Saturday or Sunday
Benefits
Comp & perks- Training provided
- Fully remote work arrangement
- Flexible part-time schedule of 16–28 hours per week
- Opportunity to grow and take initiative